Connor Baughan
Buderim,Queensland
Summary
To Whom It May Concern,
I am dedicated and compassionate support professional with extensive experience in client care and community engagement. Proven ability to foster independence and enhance social skills in diverse populations, coupled with strong problem-solving and communication skills. Demonstrated commitment to safety and efficiency through meticulous equipment maintenance and team collaboration in outdoor environments. Adaptable and resilient, with a solid foundation in customer service and conflict resolution. Eager to leverage these skills in a disciplined and dynamic environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
Lavender Co.
09.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained records of daily individual activities, behaviours and incidents.
Ground Crew Worker
Sunshine Coast Trees And Gardens
12.2016 - Current
- Improved safety standards through regular equipment inspections and maintenance procedures.
- Enhanced efficiency by implementing streamlined communication protocols between team members.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
Sales Consultant
Joyce Mayne
02.2022 - 09.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
Greenskeeper
Maroochy River Golf Course
02.2021 - 09.2021
- Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Applied pest control substances to eradicate weeds and other pests affecting plant life.
Counter Person
Cold Rock Ice Creamery
08.2017 - 10.2018
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer and corrected any errors.
Education
High School Diploma -
Maroochydore State High School
Maroochydore, QLD11.2020
Skills
- Health and safety awareness
- Emotional Support
- Behavioural support
- Maintaining clean work environment
- Handling customer complaints
- Teamwork and collaboration
- Providing feedback
- Product and service knowledge
Certification
- Certificate 2 Furniture Making Pathways
- Certificate 3 Tourism
- Certificate 2 Information Digital Media And Technology
- Certificate 3 In Individual Support
Referees
John Talbot 0407010674
Richard Taylor 0404921830
Hannah Mills 0404921830
Timeline
Support Worker
Lavender Co.
09.2022 - Current
Sales Consultant
Joyce Mayne
02.2022 - 09.2022
Greenskeeper
Maroochy River Golf Course
02.2021 - 09.2021
Counter Person
Cold Rock Ice Creamery
08.2017 - 10.2018
Ground Crew Worker
Sunshine Coast Trees And Gardens
12.2016 - Current
High School Diploma -
Maroochydore State High School
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