Connor Bishop
Currambine,WA
Summary
Dynamic manager with a proven track record at Kmart, excelling in team leadership and customer service. Successfully enhanced employee productivity and satisfaction through effective training and conflict resolution. Skilled in time management, I streamlined operations, resulting in improved efficiency and a positive work environment.
Overview
9
9
years of professional experience
Work History
Manager
Kmart
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Trade Assistant
UON
11.2021 - 12.2021
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Enhanced team productivity by efficiently organizing tools and materials for easy access.
- Delivering parcels and equipment to other sites and customers
Warehouse Worker
Kmart
09.2016 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 kilograms
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Filling selling floor with merchandise and making sure the shop floor is tidy and customer ready
- Providing customer service and helping them anyway possible
Duty Manager
Kmart
04.2023 - 01.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Education
Diploma Of Screen And Media - Film And Television
North Metropolitan TAFE
Perth, WA12.2019
High School Diploma -
Wanneroo Secondry Collage
Wanneroo, WA12.2018
Skills
- Customer service
- Working both independently and with a team
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Kmart
01.2024 - Current
Duty Manager
Kmart
04.2023 - 01.2024
Trade Assistant
UON
11.2021 - 12.2021
Warehouse Worker
Kmart
09.2016 - Current
Diploma Of Screen And Media - Film And Television
North Metropolitan TAFE
High School Diploma -
Wanneroo Secondry Collage
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