Summary
Overview
Work History
Education
Skills
Leadership
Timeline
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Connor Buresh

West Fargo,ND

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills with attention to detail.

Overview

3
3
years of professional experience

Work History

Ticketing Field Technician

Saffire, LLC
08.2021 - Current
  • Train 250+ ride & game operators, sellers, customer service representatives & supervisors on how to utilize TapNGo & Saffire Blastpass system, which employs RFID technology
  • Asset management of 500+ Android & Clover devices, and 40+ ticketing kiosks daily
  • Collaborated with other field technicians to resolve complex technical issues
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment

Events Worked:

- Wisconsin State Fair (2021-2023)

- San Diego County Fair (2023)

- Florida State Fair (2023)

- King William Fair (2022-2023)

- Indiana State Fair (2022)

- Putnam County Fair (2022)

- NIOSA "Nights in Old San Antonio" (2022)

- San Antonio Zulu Association: A Taste of New Orleans (2022)

- Red River Valley Fair (2022)

Assistant Stage Manager

Sydney Royal Easter Show
03.2024 - 04.2024
  • Managed backstage activities, contributing to seamless transitions between various performers during 20+ live shows
  • Supported with equipment directing, resulting in smoother running production process
  • Contributed to a safe working environment by executing proper backstage protocols and procedures
  • Implemented effective stage blocking techniques for improved audience safety during street parades

Ticket & Gate Manager

Douglas County Fair
08.2021 - 08.2021
  • Managed application process, hiring, training, scheduling & management of 20+ employees utilizing the Saffire ticketing system
  • Provided technical support for POS devices & equipment used on-site
  • Analyzed & managed ticket sales while coordinating settlement operations
  • Reconciled & provided completed inventory balance sheets at the end of each shift

Education

BBA -

North Dakota State University
Fargo, ND 58102
05.2025

Skills

  • Field Operations
  • Customer Service
  • Ticketing Software
  • Production Set-up/Strike
  • Teamwork and Collaboration
  • Equipment Troubleshooting
  • Time Management
  • Microsoft Word

Leadership

Sigma Alpha Epsilon - North Dakota Beta Chapter | September 2022 - Present


Executive Board | Recruitment Chairman | Fall 2023 Semester

  • Managed budgets that detailed expenses for multiple events
  • Planned and executed vital chapter initiatives


Officer | Eminent Chaplain | Spring 2023 and Fall 2023 Semesters

  • Advocated for shared values by serving as the custodian of our creed, motto, and ritual
  • Facilitated meaningful discussion to support members who may be facing personal difficulties

Timeline

Assistant Stage Manager

Sydney Royal Easter Show
03.2024 - 04.2024

Ticketing Field Technician

Saffire, LLC
08.2021 - Current

Ticket & Gate Manager

Douglas County Fair
08.2021 - 08.2021

BBA -

North Dakota State University
Connor Buresh