Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Connor Gibson

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Labourer

Advance Steel Manufacturing
07.2023 - Current
  • Enhanced production efficiency by streamlining processes and implementing new strategies.
  • Reduced waste levels by optimizing materials usage and recycling initiatives.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.

Purchasing Officer

Advance Steel Manufacturing
11.2020 - 06.2023
  • Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
  • Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.
  • Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
  • Developed a comprehensive vendor database, improving the selection process for better quality products and services.
  • Optimized inventory levels by closely monitoring demand patterns and adjusting re-order points accordingly.

Labourer

Hays Recruitment
02.2020 - 11.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Outbound Call Centre Agent

IVE Group
03.2019 - 02.2020
  • Increased sales by effectively presenting product information and persuading potential customers to make purchases.
  • Enhanced team performance with consistent attainment of individual and group targets.
  • Built rapport with clients, fostering long-term relationships that led to increased customer loyalty and repeat business.
  • Implemented feedback from supervisors to continually improve call quality and overall performance.

Inbound Call Centre Representative

TSA Telco Group
09.2018 - 03.2019
  • Enhanced customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Streamlined call centre operations by implementing efficient processes and procedures.
  • Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance.
  • Improved first-call resolution rates by effectively utilizing resources and available tools.
  • Enhanced communication skills through active listening, empathy, and clear verbal responses during customer interactions.

Education

Certificate III - Logistics

Training Group

Certificate III - Carpentry

Careers Training
Brisbane, QLD
06.2018

Skills

  • Deadline-driven
  • Data analysis
  • Workflow optimization
  • Conflict resolution
  • Hand tool proficiency
  • Inventory management
  • Blueprint reading
  • Precision measuring
  • Work order processing
  • Machine operation
  • Manual dexterity
  • Material handling

Certification

White Card - Acquired in 2015
Forklift Licence - Acquired in 2023

Timeline

Production Labourer

Advance Steel Manufacturing
07.2023 - Current

Purchasing Officer

Advance Steel Manufacturing
11.2020 - 06.2023

Labourer

Hays Recruitment
02.2020 - 11.2020

Outbound Call Centre Agent

IVE Group
03.2019 - 02.2020

Inbound Call Centre Representative

TSA Telco Group
09.2018 - 03.2019

Certificate III - Logistics

Training Group

Certificate III - Carpentry

Careers Training

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Connor Gibson