Connor Grayson
Greater Sydney Area
Summary
Dynamic professional with extensive experience at DuluxGroup, excelling in new business development and team leadership. Proven track record in driving sales strategies and enhancing client relationships. Skilled in presentations and active listening, successfully implementing initiatives that boosted revenue and team performance. Committed to achieving excellence in all aspects of business operations. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
12
12
years of professional experience
Work History
Contractor
Self Employed
Central Coast
11.2024 - Current
- Smoothed surfaces using sandpaper, scrapers or sanding machines.
- Consulted with customers regarding their preferences for color schemes and finishes prior to beginning any work.
- Mixed and applied paints, varnishes and sealants to promote lasting finish.
- Processed invoice payments and recorded information in account database.
- Developed a database of product costs, labor costs, overhead expenses, markups used in calculating selling prices.
Technical Sales Assistant
Festool
Sydney
07.2024 - 11.2024
- Networked to build client base and promote products to new and existing clients.
- Cross-sold additional products and services to purchasing customers.
- Gathered feedback from customers regarding product features and functionality improvements.
- Listened to customer needs to identify and recommend best product.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Store Manager
DuluxGroup
01.2024 - 06.2024
- Held a senior leadership position, focusing on developing the network team for enhanced performance.
- Conducted and led safety and sustainability meetings across multiple sites and business units, ensuring high engagement and successful execution.
- Contributed to the development of improved business resources to enhance the effectiveness of leadership roles across various locations.
- Implemented new sales strategies within the current offerings to elevate the business value and drive revenue growth.
- Monitored employee performance and identified performance gaps for corrective action.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Store Manager
DuluxGroup
06.2022 - 01.2024
- Develop and implement strategic plans to drive sales and achieve business objectives.
- Utilise excellent communication skills to build and maintain strong relationships with customers, suppliers, and team members.
- Utilise negotiation skills to secure favourable deals with suppliers and vendors.
- Manage projects effectively, ensuring timely completion and adherence to budgetary constraints.
- Utilise strategic skills to identify and capitalize on business opportunities.
- Demonstrate proficiency in computer skills, including the use of business intelligence tools for data analysis and reporting.
- Drive sales and marketing initiatives to maximize ROI and achieve business targets.
- Analyse data to identify trends, opportunities, and areas for improvement.
- Utilize conflict resolution skills to address and resolve customer and employee issues.
- Oversee store operations, including managing stock levels, implementing effective inventory management strategies, and ensuring compliance with company policies and procedures.
- Monitor and analyse key performance indicators (KPIs) to assess store performance and identify areas for improvement.
- Manage store financials, including budgeting, forecasting, and expense control.
- Provide training and guidance to team members to enhance their skills and performance.
- Ensure a safety-oriented work environment, adhering to all safety regulations and guidelines.
Assistant Store Manager
DuluxGroup
01.2022 - 06.2022
Sales Assistant
DuluxGroup
04.2019 - 01.2022
Sales Executive
General Innovations
10.2018 - 03.2019
- Excellent presentation skills to effectively communicate ideas and products to clients.
- Strong ability to build and maintain client relationships, fostering trust and loyalty.
- Commitment to emphasising excellence in all aspects of sales, including product knowledge, customer service, and follow-up.
- High energy level, with the ability to maintain enthusiasm and drive in a fast-paced sales environment.
- Strong negotiation skills to secure favourable deals and agreements with clients.
- Effective prospecting skills to identify and target potential customers.
- Demonstrated ability to consistently meet or exceed sales targets and quotas.
- Creative thinking and problem-solving abilities to develop innovative sales strategies and approaches.
- Proficiency in sales planning, including setting goals, developing action plans, and tracking progress.
- Ability to work independently, taking initiative and ownership of sales projects and tasks.
- Motivation for sales, with a passion for achieving success and driving results.
Assistant Department Manager
Bunnings
12.2016 - 09.2018
- Provide assistance to the store management team in order to demonstrate exemplary service and encourage the team to provide customers with helpful and friendly advice.
- Encourage the team to adopt the appropriate service behaviours.
- Assist in the induction and training of the team.
- Ensure that the merchandising regulations are in line with the company's needs.
- Coordinate stock.
Sales Assistant
Bunnings
05.2013 - 12.2016
Education
Kariong mountains high
11.2016
Skills
- New Business Development
- Strategy
- Teamwork
- Presentations
- Presentation skills
- Business Relationship Management
- Team Development
- Team coordination
- Leadership
- Active listening
Awards
- Directors Club - DuluxGroup, 12/01/23, Recognized as one of four recipients for achieving budget targets, surpassing stretch goals, and excelling in new business operations by the end of 2023. Awarded a trip to New Zealand with the General Manager and COO of Dulux as a reward for outstanding performance.
- Store of the year - DuluxGroup, 12/01/21, Was part of the Dulux Tuggerah team in 2021 and won store of the year after a year of excellent growth and success in all categories.
- Stores Service Promise of the year - DuluxGroup, 12/01/21, An award achieved by consistent customer service nominations throughout the year.
Timeline
Contractor
Self Employed
11.2024 - Current
Technical Sales Assistant
Festool
07.2024 - 11.2024
Store Manager
DuluxGroup
01.2024 - 06.2024
Store Manager
DuluxGroup
06.2022 - 01.2024
Assistant Store Manager
DuluxGroup
01.2022 - 06.2022
Sales Assistant
DuluxGroup
04.2019 - 01.2022
Sales Executive
General Innovations
10.2018 - 03.2019
Assistant Department Manager
Bunnings
12.2016 - 09.2018
Sales Assistant
Bunnings
05.2013 - 12.2016
Kariong mountains high
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