Connor Hawkins
Carina ,Australia
Summary
Highly motivated and results-driven professional with extensive experience in leadership, training, and operational management, including a background in Youth Justice and NDIS support services. Proven expertise in team management, staff development, risk assessments, and fostering positive relationships with clients and teams. Skilled in designing and delivering training programs, managing operational processes, and ensuring compliance with industry standards. Adept at problem-solving and providing strategic oversight to meet organizational goals and improve service delivery.
Overview
6
6
years of professional experience
Work History
Support Worker
Kaizen Kare (NDIS)
Brisbane, QLD
02.2025 - Current
- Provide one-on-one support to NDIS participants with complex behavioural and psychosocial needs, including Level 3 Autism and Borderline Personality Disorder (BPD). Deliver client-centred care that prioritises emotional regulation, structured routines, and safety management. Implement behaviour support strategies and de-escalation techniques while fostering independence, community access, and daily living skills. Work closely with allied health professionals, families, and coordinators to ensure consistent and goal-focused support in both home and community environments.
Support Manager
Blue Iris (NDIS)
Brisbane, QLD
12.2024 - 02.2025
- Manage the day-to-day operations of the support team, ensuring high-quality care for NDIS participants. Oversee client support plans, staff training, and ensure compliance with NDIS standards and regulations. Foster a positive and collaborative environment, providing leadership to the support team and ensuring participants' needs are met effectively. Address complex cases and ensure the efficient delivery of person-centred services.
Complex Response Team Member
Fina (NDIS)
Brisbane, QLD
06.2024 - 11.2024
- Provide specialized support to individuals with complex needs within the forensic disability sector. Focus on enhancing the quality of life for clients while promoting their independence and community integration. Provide assistance in multiple settings, ensuring the safety and well-being of clients in a highly dynamic environment.
Youth Justice Officer, Acting Senior Youth Justice Officer, Acting Senior Professional Development and Training Officer, Acting Deputy Superintendent
Territory Families
Darwin, NT
09.2019 - 05.2024
- Over the course of several years, I provided supervision, care, and support for vulnerable youth in both detention and community settings. As Youth Justice Officer, I worked directly with young individuals, delivering educational and rehabilitative programs focused on safety, cultural awareness, and reintegration. In the Acting Senior Youth Justice Officer role, I led teams, ensuring culturally safe program delivery and integrating Aboriginal cultural competence into services. As Acting Senior Professional Development and Training Officer, I administered a comprehensive nine-week training program for new recruits, equipping them with the skills to effectively engage with diverse youth populations. Additionally, as Acting Deputy Superintendent at the Darwin and Alice Springs Youth Detention Centres, I managed operations and staff, overseeing program management, crisis intervention, and ensuring compliance with policies and operational standards.
Education
BTEC Sports - undefined
Grimsby College
UK01.2011
undefined
Hereford Technology School
UK01.2008
Skills
- Leadership & Team Management – Certificate IV in Youth Justice
- Staff Training & Development – MAYBO Trainer (Licensed)
- NDIS Support & Client Care Modules
- Human & Observation Shield Trainer
- Risk Management & Compliance – PTTLS Level 1 & 2 (Teacher Qualification)
- Conflict Resolution & Negotiation – Youth Mental Health First Aider
- Crisis Intervention & Response – First Aid & CPR (St John’s)
- Cultural Competency & Diversity – Situational Awareness & Diversity Management Awareness Training
- Operational Planning & Reviews – Cultural Awareness & Diversity Training
- Communication & Stakeholder Engagement – Alcohol and Drugs Training
- Training Program Development & Delivery – Restorative Practice & Mediation Training
- Blue Card – Yellow Card
- Full Australian Driver’s Licence
- Flexible Availability (Incl Evenings & Weekends)
- Australian Resident
Timeline
Support Worker
Kaizen Kare (NDIS)
02.2025 - Current
Support Manager
Blue Iris (NDIS)
12.2024 - 02.2025
Complex Response Team Member
Fina (NDIS)
06.2024 - 11.2024
Youth Justice Officer, Acting Senior Youth Justice Officer, Acting Senior Professional Development and Training Officer, Acting Deputy Superintendent
Territory Families
09.2019 - 05.2024
BTEC Sports - undefined
Grimsby College
undefined
Hereford Technology School