Connot Hunwick
Churchill,QLD
Summary
Customer service professional prepared to deliver exceptional support and resolve customer concerns with precision. Adept at addressing client needs and fostering collaborative environment to achieve high satisfaction rates. Reliable team player with flexible adaptability to dynamic situations, equipped with effective problem-solving and communication skills. Experienced with handling customer inquiries and providing effective solutions. Utilizes strong communication skills to address customer concerns and ensure satisfaction. Track record of problem-solving and conflict resolution, contributing to positive service experience.
Overview
3
3
years of professional experience
Work History
Iplay Casual/Part Time
Iplay
10.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Dish Cleaner/ Helper
Tomato Brothers
10.2021 - 07.2022
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Education
High School Diploma -
Bremer State High School
Ipswich, QLD11.2023
Skills
- Complaint Handling
- Team Collaboration
- Customer Engagement
- Client Engagement
- Payment management
- Patience and Empathy
Timeline
Iplay Casual/Part Time
Iplay
10.2021 - 05.2024
Dish Cleaner/ Helper
Tomato Brothers
10.2021 - 07.2022
High School Diploma -
Bremer State High School
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