Connor Korras
Summary
A hard worker and excellent role model at all places of employment. Always willing to learn and take on new challenges both in workforce and personal level. Proven team player who works well alone with little or no supervision, or in a team environment. Persuasive communicator with strong listening, writing verbal skills. Demonstrated customer service professionally with a desire to help others. Account maintenance and system management. Proactive problem solver who is good at thinking "out of the box". Proficient in all computer systems. Keen to work my way up in an organisation/business and start a career. Passionate and dedicated to health and fitness. Takes pride in being healthy and portraying a good image. Having structure and consistency is important. Knowledgeable of nutrition, supplementation, sporting and gym equipment and form techniques within the gymnasium.
Overview
9
9
years of professional experience
Work History
Online Origination Team/Business Account Operations
National Australia Bank (NAB)
09.2023 - Current
- Meeting and achieving KPIs; Communicate via email and phone to customers; Time management skills for when I am planning my day; Complete legal document checks; Inbound and outbound calls; Reading and understand different documents (applications, trust deeds, company structures, other legal documents); Risk management throughout assessing applications; Complete verification of organisational structures; Opening business transaction accounts; Staying compliance throughout all aspects of the job.
Removalist/Delivery Driver
The Handy Truck
05.2020 - Current
- Drive to and from pick up and drop off points for a range of different products
- Such as antiques, electronics and bed items; Assist in clients moving from one property to another; Tire a range of different products down in the truck securely; Be able to problem solve with different products to make space in the truck; Navigate all different parts of the inner city and outer suburbs promptly; Have good customer service and communication skills with all clientele and stay professional; Stay physically fit to be able to move heavy items;
Customer Service/Gym Receptionist
Derrimut Gym, Melton
11.2021 - 09.2023
- Customer Service at front desk, including greeting and interacting with Members and Guests as they enter and exit the facility; Maintain a record of all Members and Guests entering the facility; Manages the facility and ensures the gym runs smoothly when the Manager is not in attendance; Explaining, promoting and registering Members for various programmes, classes and activities; Selling services and new memberships; Answering phone and delivering messages; Responsible for handling customer complaints and questions about services or equipment; Oversee cleaning and general maintenance of exercise equipment and area and provide assistance to Members and Guests; Liaising with gym Members and assisting with their exercise workouts; Ensuring facility is clean and prepared for use; Take on managerially tasks when manger is absent; Organising and stocking supplies; Ensure all Fitness Centre policies and procedures are adhered to in a consistent manner.
Replenishment Team Member
Coles, Taylor's Hill
06.2019 - 04.2021
- Currently employed as a Night Filler; Provide exceptional customer service coupled with a positive 'can do' attitude; Fill and maintains the presentation stock; Effective stock presentation according to company specified guidelines.
Concreter/Bricklayer's Labourer
Self Employed
07.2018 - 05.2020
- Pouring concrete, using wire mesh to reinforce the concrete, spreading and smoothing concrete, moulding expansion joints and edges; Assist with preparation, positioning and distribution of materials and equipment, assist with general clean-up associated with laying bricks, stone, concrete blocks and other building blocks.
Customer Service Team Member
KFC, Melton
08.2015 - 07.2018
- Responsible for ensuring provision of fresh products and friendly/efficient customer service; Maintain clean and well-presented facilities for our customers.
Education
Data Analytics
Monash University
Melbourne, VIC12.2024
High School Diploma -
Kurunjang Secondary College
Melton, VIC10.2017
Skills
- Computer skills, proficient in Microsoft Office Suite
- Excellent leadership
- Problem-solving skills
- Time management skills
- Sticking to time constraints and hitting deadlines
- Achieving goals and targets
- Team Player - works well with others and unsupervised
- Responsible, hard worker and self-starter
- Good management
- Excellent communication skills
- Exhibits good judgement
- Shows motivation, enthusiasm and initiative in the workplace
- Self-awareness and flexibility
- Honest and trustworthy
- Customer Service
Accomplishments
- Promoted to 2IC at Derrimut Gym 2022
- Awarded for meeting and exceeding KPI targets for new and renewal gym memberships 2022
- Best and Fairest Award 2010 and 2013
- Runner up Best and Fairest 2011, 2014, 2016, 2017, 2018
- Football Captain for local team 2014, 2015, 2017, 2018, 2019
- Most Determined Player Award 2014
- Played for TAC Western Jets Football 2014 - 2016
- Coaches Award 2015
- Football Vice-Captain for local team 2016
- Representative Football for League Vice-Captain 2018 and 2019
- Representative Football for League 2012 - 2019
- Senior Footballer 2017 - Current
- School Achievement Award for Computer Studies 2014
Professional Development And Education
- First Aid Certificate and CPR - 2022
- Working at Heights Certificate - 2021
- Current White Card - 2019
- Certificate III and IV in Security Services - 2018
- Successfully completed VCE at Kurunjang Secondary College - 2017
- Melton Primary School - 2005-2011
Professional And Personal Referees
1. Ms. Jacinta Kelly
Gym Manager – Derrimut Gym, Melton
Mob: 0422 270 639
2. Mr. Jordan Brewer
NAB Team Leader
Mob: 0437 969 070
3. Mr. Jessie Bradley
Handy Truck Manager (formally Coles Night Manager)
Mob: 0422 932 479
4. Mr. Jason Sriphiromya
McDonald's Store Manager (formerly KFC Store Manager)
Mob: 0459 381 36
Timeline
Online Origination Team/Business Account Operations
National Australia Bank (NAB)
09.2023 - Current
Customer Service/Gym Receptionist
Derrimut Gym, Melton
11.2021 - 09.2023
Removalist/Delivery Driver
The Handy Truck
05.2020 - Current
Replenishment Team Member
Coles, Taylor's Hill
06.2019 - 04.2021
Concreter/Bricklayer's Labourer
Self Employed
07.2018 - 05.2020
Customer Service Team Member
KFC, Melton
08.2015 - 07.2018
Data Analytics
Monash University
High School Diploma -
Kurunjang Secondary College
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