Connor Laity
Bendigo,VIC
Summary
Experienced retail sales professional with a proven track record at Bunnings Warehouse, excelling in customer engagement and relationship building. Known for strong product knowledge and problem-solving skills to enhance customer satisfaction and loyalty. Actively contributed to team success through effective training and collaboration, allowing for a positive and safe shopping environment.
Overview
9
9
years of professional experience
Work History
Retail Sales Worker
Bunnings Warehouse
07.2022 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- As a part of the safety committee I collaborated with team members to maintain store cleanliness and safety standards consistently.
- Provided training and support to new staff on product knowledge and customer service techniques.
- Implemented visual merchandising strategies that improved product visibility and sales potential.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Contributed to a positive work atmosphere by actively participating in team meetings and offering constructive feedback on processes or improvements needed within the store environment.
Retail Sales Worker
Bunnings Warehouse
01.2017 - 07.2022
Education
2019 VCE -
Swan Hill College
Swan HillSkills
- Patience and empathy
- Teamwork
- Friendly and Helpful
- Customer service
- Time management
- Customer engagement
- Policy and procedure adherence
- Problem-solving
- Relationship building
Timeline
Retail Sales Worker
Bunnings Warehouse
07.2022 - Current
Retail Sales Worker
Bunnings Warehouse
01.2017 - 07.2022
2019 VCE -
Swan Hill College
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