- Live performances
- Songwriting
- Fremantle Dockers
- Poetry
Connor Minervini
Brunswick,VIC
Summary
Knowledgeable, with solid background in managing bookings and client relationships. Successfully coordinated numerous events, ensuring seamless logistics and client satisfaction. Demonstrated organizational skills and attention to detail while maintaining clear communication with team members and clients.
Overview
11
11
years of professional experience
Work History
Booking Agent
Self Employed (Part Time)
07.2024 - Current
- Maintained accurate records of all bookings, enabling easy access to information and effective communication for artists and their teams.
- Provided exceptional customer service to both clients and venue representatives, fostering long-lasting professional relationships.
- Streamlined booking processes for increased efficiency and reduced turnaround time.
- Improved artist scheduling by implementing efficient calendar management systems, mainly using Google.
- Ensured timely payment processing for all booked events through meticulous invoicing practices and follow-up communications with vendors or venues.
- Expanded the agency's roster by consistently scouting new talent and identifying potential partnership opportunities.
- Increased client bookings by establishing strong relationships with talent agencies and venues.
- Met with industry connections to discuss opportunities and advocated for clients well-suited for specific work.
Receptionist/Avails Coordinator
Mushroom Group (Part Time)
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved workflow by introducing more efficient document handling and organization practices.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Close communications with venues across the country, collecting available dates in specific periods.
- Holding dates using a code system, managing admin on all codes received, released and lost.
- Challenging dates to fit a proffered routing, being vigilant and working urgently.
- Passing the confirmed date back over to our internal team, looping in Tour Coordinators into emails with the venues for contracting.
- Improved team productivity with regular communication with promoters, ensuring venue availabilities are with promoters in a timely manner.
Advancing Agent
Mushroom Booking Agency (MBA)
05.2023 - 07.2024
- Handle the details leading up to a performance for every artist on the MBA roster
- Coordinating transport, accommodation and logistics between artists teams and promoters
- Up-keeping and auditing artists EPK (Rider, Tech, Promo etc) to be completely up to date
- De-escalated and resolved client complaints with punctual, polite and professional service.
- Communicate with the venue/promoters as well as artists/teams to confirm all arrangements and put out potential fires before the artist attends the show.
Duty Manager
Miss Moses Bar
03.2021 - 04.2023
- Oversee the daily operations of the bar, ensuring staff perform their roles efficiently and according to the owners standards
- Handle punter inquires and complaints, ensuring a high level of satisfaction is kept
- Train and mentor new employees, managing shift changes
- Monitor stock levels, order supplies, and ensure the bar is well stocked
- Ensure adherence to health, safety and liquor regulations, maintaining a safe environment for both staff and punters
Shift Leader Manager
Guzman Y Gomez
05.2014 - 11.2021
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
- Kept employees operating productively and working on task to meet business and customer needs.
- Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
Education
Bachelor of Arts - Music
Western Australian Academy of Performing Arts
Mount Lawley, WA03-2017
High School Diploma -
Corpus Christi College
Bateman, WA11-2013
Skills
- Interpersonal awareness
- Social media proficiency
- Schedule management
- Network development
- Strategic planning
- Cultural awareness
- Logistics management
- Quick thinking
- Teamwork and collaboration
- Reliability
- Excellent communication
- Administrative tasks
Interests
Timeline
Booking Agent
Self Employed (Part Time)
07.2024 - Current
Advancing Agent
Mushroom Booking Agency (MBA)
05.2023 - 07.2024
Receptionist/Avails Coordinator
Mushroom Group (Part Time)
09.2022 - Current
Duty Manager
Miss Moses Bar
03.2021 - 04.2023
Shift Leader Manager
Guzman Y Gomez
05.2014 - 11.2021
Bachelor of Arts - Music
Western Australian Academy of Performing Arts
High School Diploma -
Corpus Christi College