Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor O'Donnell

Mandurah

Summary

Dynamic and results-oriented former KFC Lakelands team member with a proven track record in enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and customer service, significantly contributing to team success and operational efficiency. Demonstrates exceptional leadership and relationship-building skills, adept at fostering teamwork and resolving complaints with professionalism.

Overview

1
1
year of professional experience

Work History

KFC Team Member

KFC Lakelands
07.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Education

Certificate III - Leadership

JSW TRAINING & COMMUINTY SERVICES
91 Allnutt St, Mandurah WA 6210
09-2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Heavy lifting
  • Creativity and innovation

Timeline

KFC Team Member

KFC Lakelands
07.2023 - Current

Certificate III - Leadership

JSW TRAINING & COMMUINTY SERVICES
Connor O'Donnell