Connor O’Neill

Consultant

Ashley & Martin

03.2007 - Current

Received 15 awards with the most recent being;
2024 - 2nd place consultant of the year and 2nd place clinic of the year
2023 - 2nd place consultant of the year and 3rd place clinic of the year
2022 - 2nd place consultant of the year and 1st place clinic of the year
Assessed client needs and expectations, establishing clear goals for each consultation.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Managed long term client relationships through regular check-ins and updates on expected progress.
Identified areas of improvement for client management and implemented solutions to increase productivity.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Reviewed and streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Designed tailored training programs for employees at various levels within the organisation, boosting overall skillsets.
Negotiated contracts and agreements on behalf of clients.
Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
Evaluated customer needs and feedback to drive product and service improvements.
Collected, arranged, and input information into database system.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Mentored newer consultants to help improve their revenue streams and clinic management.