Connor Rogosic-Smith
Richmond,Victoria
Summary
Highly motivated employee with the desire to learn new skills, and a strong work ethic to match. Dedicated to customer satisfaction, with the ability to go above and beyond with the customer, even within stressful situations. Highly productive and diligent with excellent conflict management and problem-solving abilities. Strong physical attributes, efficient in heavy lifting and any physical duties that may need attending. Very friendly and always eager to learn new skills. Proactive and highly motivated in the work environment, with natural leadership skills that would be valuable within your team.
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
5
5
years of professional experience
Work History
Bartender Supervisor
Bar Bambi
Melbourne , Victoria
05.2022 - Current
- Providing high class customer service whilst maintaining a fast work pace in one of the most popular nightlife venues in Melbourne, and the number 1 voted nightclub in Australia at the 2022 Australian Bar Awards.
- Providing high quality service to pulic figures and celebrities who have frequented the bar, such as; Gordon Ramsey, Nick Kyrigos, Manchester United, and many more local public figures and influencers.
- Taking customer orders and serving them in a timely manner.
- Opening the venue and setting up the bar for a full night of service.
- Managing the Bar and making sure service is running smoothly throughout the night.
- Allocating staff to Bar sections and providing support and supervision to members of staff.
- Making Cocktails from the house cocktail list.
- Sliced and pitted fruit used to garnish drinks.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Doing the nightly restock.
Furniture Removalist
Blue Lion Moving Services
Melbourne, Victoria
05.2023 - 04.2024
- Used numerous types of power tools and other equipment daily.
- Moving heavy expensive pieces of furniture from homes and offices, into the truck and onto the next location.
- Helping with internal and external moves for big clients such as; VicPol, Federal Police, ANZ, Cancer Council, Sacred Heart Mission, etc.
- Being professional and building good relationships with clients.
Receptionist
PMF Publishing
Adelaide, SA
02.2020 - 04.2022
- One of Adelaide's premier music and jingle advertisement production companies.
- Answered company phone and corresponded with guests, clients and potential clients.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Handled mail and package deliveries, keeping items secure.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with clients and employees.
Owner/Operator/Head Coach
Connor's Football Academy
Adelaide , South Australia
10.2019 - 04.2022
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Designing drills and activities to cater to 8-13 year olds of all abilities
- Recruiting and hiring coaching staff, to help coach with the larger group turnouts at school holiday clinics
Sales Assistant
Suzana Lucci
Adelaide , South Australia
08.2020 - 03.2022
- Provided exceptional customer service and liaised with clients who had come in for appointments at one of Adelaide's most successful and luxurious bridal and evening wear bespoke brands.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Fast Food Worker
Nugg Lyf
Adelaide, South Australia
03.2021 - 11.2021
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register and received payment from customers in cash or credit form.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Taking orders from Customers on Uber Eats, Door Dash and Menu Log, and cooking the correct order.
- Cooking burger meat, Chicken wings, and Chicken Nuggets for orders.
- Cooking multiple orders at once, maintaining working at a face pace.
Receptionist
Coco Nails AU
Adelaide, South Australia
02.2020 - 12.2020
- Scheduled and confirmed appointments.
- Accepting phone calls and being the first point of call for clients making appointments.
- Greeting patrons upon arrival to the salon and running them through the salon services.
- Taking payments using Eftpos and cash, and managing the till.
- Going the extra mile, above and beyond, for new and existing clientel.
Education
Responsible Service of Alcohol Certificate - RSA
RSA Melbourne
Melbourne, VIC12-2023
Completion of Year 10 -
Unley High School
Adelaide, SA2021
Skills
- Courteous and professional demeanor
- Efficient communication skills
- Exceptional time managment
- Planning & organizing
- Excellent customer service
- Ability to communicate with people of all ages
- Conflict resolution
- Friendly, positive attitude
- Calm and calculated under pressure
References
- Bar Bambi - Owner - Daniel Russian: 0411 787 556
- Blue Lion Moving Services - Supervisor - Garry Walker: 0458 649 645
- PMF Publishing - Owner - Martin Kubitzky: 0413 562 560
- Suzana Lucci - Owner - Suzana Lucci: 0404 364 805
Timeline
Furniture Removalist
Blue Lion Moving Services
05.2023 - 04.2024
Bartender Supervisor
Bar Bambi
05.2022 - Current
Fast Food Worker
Nugg Lyf
03.2021 - 11.2021
Sales Assistant
Suzana Lucci
08.2020 - 03.2022
Receptionist
PMF Publishing
02.2020 - 04.2022
Receptionist
Coco Nails AU
02.2020 - 12.2020
Owner/Operator/Head Coach
Connor's Football Academy
10.2019 - 04.2022
Responsible Service of Alcohol Certificate - RSA
RSA Melbourne
Completion of Year 10 -
Unley High School
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