CONNOR STAPLES
Ooralea,QLD
Summary
Pursuing Certificate III in Healthcare, reflecting a commitment to excellence in the healthcare sector. Proven ability to meet deadlines consistently while fostering a collaborative team environment. Hardworking and dedicated to achieving high standards in all tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Assistant
Ozcare
Mackay, Queensland
09.2023 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient health metrics, reporting changes to nursing staff for timely interventions.
- Trained new staff in best practices for patient care and safety protocols.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Medical Receptionist
Qscan
Mackay, Queensland
09.2023 - 01.2024
- Managed patient check-ins and check-outs, ensuring efficient workflow and positive patient experience.
- Scheduled appointments utilizing electronic health record systems, optimizing daily operations.
- Implemented process improvements that streamlined appointment scheduling, reducing wait times for patients.
- Resolved patient inquiries and concerns effectively, fostering trust and loyalty within the practice.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Cleaning Supervisor
Budget Guys
Mackay, Queensland
08.2022 - 09.2023
- Developed and implemented cleaning schedules to optimize workforce productivity.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Supervised daily cleaning operations to ensure compliance with safety and quality standards.
- Streamlined communication between staff and management, improving workflow efficiency and team cohesion.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Mine Site Cleaning
Compass Group
MACKAY, Queensland
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Nursing Assistant
Glenella Care
Mackay, Queensland
03.2021 - 06.2021
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Advocated for patient needs, promoting effective communication between staff and families.
- Streamlined documentation processes, enhancing accuracy in patient records management.
- Mentored new nursing assistants, fostering skills development and team cohesion.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma - undefined
Calen District State College
Calen, QLD12.2019
Certificate II - Engineering Pathways: Engineering Mechanics
Queensland University
Mackay, QLD12.2018
Skills
- Flexible and adaptable
- Team development strategies
- Time management
- Team contribution
- Excellent customer service
- Effective multi-tanker
- Computer ability
- Enthusiastic
- Outgoing personality
- Strong work ethic
- Problem-solving
- Strong attention to detail
Certification
- Certificate II in skills for Work and Vocational Pathways.
- Certificate I in Workplace Health and Safety.
- Certificate II in Hospitality.
- Certified White Card, Card number: 2094866
- RSA Certificate
Awards
Awarded for English, Awarded for Mathematics, Awarded for Helping Others, Awarded for Completing tasks on time, Awarded for Completing a Certificate II in Engineering Pathways, RSA Certificate, Awarded for Being a Good Team Leader
Timeline
Care Assistant
Ozcare
09.2023 - Current
Medical Receptionist
Qscan
09.2023 - 01.2024
Cleaning Supervisor
Budget Guys
08.2022 - 09.2023
Mine Site Cleaning
Compass Group
06.2021 - 08.2021
Nursing Assistant
Glenella Care
03.2021 - 06.2021
High School Diploma - undefined
Calen District State College
Certificate II - Engineering Pathways: Engineering Mechanics
Queensland University