Connor Tonkin
Lakes Entrance,VIC
Summary
Retail Assistant Manager with 3 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
3
3
years of professional experience
Work History
Retail Assistant Manager
KFC
11.2021 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
Education
High School Diploma -
Bairnsdale Secondary College
Bairnsdale, VIC11.2024
Skills
- Merchandise Display
- Store operations
- Customer Engagement
- Retail Operations
- Staff Training and Development
- Cash reconciliation
- Employee Scheduling
Timeline
Retail Assistant Manager
KFC
11.2021 - Current
High School Diploma -
Bairnsdale Secondary College
Similar Profiles
Marco IgnazziMarco Ignazzi
Team Member at KFCTeam Member at KFC
Ilona LambIlona Lamb
Customer Service Team Member at KFCCustomer Service Team Member at KFC
LUCAS BONNETTLUCAS BONNETT
Kitchen Hand and Front Packer at KfcKitchen Hand and Front Packer at Kfc