Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Conor Drumm

Westleigh,NSW

Summary

Results-driven warehouse professional with extensive experience at Exclusive Networks/Nextgen. known for keeping operations running smoothly and efficiently. I specialize in inventory management, regulatory compliance, and improving supply chain logistics. With hands-on experience using ERP systems and streamlining shipping processes, I take pride in delivering accurate, timely service and always putting the customer first

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

Exclusive Networks/NextGen
Frenchs Forest , NSW
04.2022 - Current
  • International shipping of goods that require permits or licensing, ensuring compliance. understanding of shipping terms, such as when to use, e.g., DAP, DDP, Ex Works, etc. As well as using the global deal desk.
  • Partaking in daily KPIs, such as cycle counting, receiving purchase orders into systems within a 24-hour time frame. Shipping all sale orders received before the 3 PM cut-off.
  • Collaborated with the Sales, Operations, Technical, and Finance teams to ensure timely customer service.
  • Utilized NetSuite and Jiwa ERP systems to manage inventory, and process orders.
  • Quoting shipments both internationally and domestically.
  • Created and reviewed commercial invoices to ensure accuracy, match shipping and customer details, and meet international trade requirements.

Pick Packer

Exclusive Networks
Frenchs Forest , NSW
11.2021 - 04.2022
  • Picked, packed, and consigned orders for delivery.
  • Operated a forklift, moving and storing stock within the warehouse, as well as unloading trucks and containers.
  • Unload trucks and receive stock safely and efficiently.
  • Used carriers such as DFE, StarTrack, TGE, FedEx, Direct Couriers, and DHL Express.
  • Maintained accurate inventory levels and performed stock takes.
  • used barcode scanners

Service Supervisor

Woolworths
Thornleigh, NSW
09.2020 - 11.2021
  • Conducted thorough closing procedures to maintain store security and presentation.
  • Monitor queues and allocate team members to open registers based on demand.
  • processing returns, rain checks, collecting and processing online orders, cash handling including counting the till at the end of the night and ensuring it balanced
  • Managed staff, balanced breaks, dealing with late shift cancellations and late show ups.

Customer Service Representative

Woolworths
Thornleigh, NSW
10.2018 - 09.2020
  • Ensured efficient and professional customer interactions at checkout.
  • Shifted focus among customer service, inventory, and operations to address immediate needs.
  • Facilitated customer service by managing queries, returns, and self-service checkout monitoring.

Education

Certificate IV In Supply Chain Operations -

TAFE NSW
NSW
12-2024

Higher School Certificate -

Pennant Hills High School
Pennant Hills, NSW
01-2018

Skills

  • Inventory management
  • Supply chain logistics
  • Regulatory compliance
  • Shipping and receiving
  • Customer service
  • Loading and unloading

Certification

  • National Licence to perform High Risk work
  • NSW Drivers Licence
  • NSW White Card

References

References available upon request.

Timeline

Warehouse Assistant

Exclusive Networks/NextGen
04.2022 - Current

Pick Packer

Exclusive Networks
11.2021 - 04.2022

Service Supervisor

Woolworths
09.2020 - 11.2021

Customer Service Representative

Woolworths
10.2018 - 09.2020

Certificate IV In Supply Chain Operations -

TAFE NSW

Higher School Certificate -

Pennant Hills High School

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Conor Drumm