Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Following up with clients to ensure satisfaction with electricity procurement services and addressing any concerns or issues related to service delivery.
Staying informed about the products and services offered by employers and competitors, as well as current market conditions
Expanded business through effective network development, identifying new, and prospective clients
Evaluating customer requirements and offering informed guidance and explanations on suitable products and services.
Reporting to sales management on energy procurement transactions and highlighting the savings achieved by customers.
Account Manager
CMS Distribution
07.2022 - 09.2024
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Identifying client requirements and offering tailored IT product recommendations and solutions that align with their business objectives and technological needs
Staying informed about clients' evolving IT needs and market developments, while maintaining a strong understanding of the products and solutions provided by both the company and competitors.