Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Conor McLynskey

Rozelle,NSW

Summary

I am a well-travelled, energetic and outgoing individual seeking Full Time Employment.


I am eager to sell, learn & explore interesting medical devices and related products by collaborating with motivated and like-minded people.

Overview

11
11
years of professional experience

Work History

Bar Manager (Hospitality Level 5)

The London Hotel (Balmain)
08.2024 - Current
  • Managing High Volume Venue (Opening & Closing shifts, Cash register operations & shift reports, staff management, Inventory Management)
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business even with the short interactions of a high volume workplace.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Regulatory Affairs Intern

Nanosonics
10.2022 - 09.2023
  • Initially 3-6 Month Internship, extended to 10 months
  • Assisted with a regulatory/compliance restructure project,
  • Extensive meetings and collaboration experience, working as part of a team in a larger organization.
  • Presented to teams in multiple time zones (US & CA, EMEA, APAC etc)
  • Cross departmental comms and collaboration with marketing, engineers and lab teams. (Zoom, Excel, Google Doc's)

Bar Manager (Hospitality Level 5)

The Birkenhead Hotel
03.2021 - 11.2022
  • Managing Venue (Open & Closes)
  • Staff management (break times, training, performance)
  • Use of critical thinking and time management throughout shift as well as till operations/reconciliation.
  • Working extensively with money for TAB and Pokies, involing 5 figure pay outs through cash and bank cheques

Senior Customer Service Representative

HelloFresh
04.2018 - 07.2021
  • Providing above and beyond customer service
  • Fine tuning my rapport building skills
  • Managing customer accounts, complaint handling, escalation handling, conflict resolution, customer retention strategies
  • Reporting/forwarding feedback to marketing, HR etc.
  • Assisted the training of new staff - created seminar, and compiled best practive tips with call examples for new trainee's
  • Systems used: Slack, Excel, internal payments and logistics systems.
  • 6 months of Outbound Sales – successful Reactivation program for cancelled customers

Crew Trainer

McDonalds
08.2013 - 09.2017
  • Starting at just 14 years old at Pitt & Park St McDonalds, one of the busiest at its time.
  • Established a strong work ethic and provided and invaluable foundation
  • Instilled integral working practices such as punctuality, importance of team work and crew management
  • During my time here I was promoted to a Create Your Taste (CYT) specialist area aswell as a Crew Trainer.
  • Training staff and helping to fine tune issues in the kitchen surrounding efficiency and staff performance

Education

Bachelor of Medical Science Bachelor of Business - Medical Science, Business, Finance

University of Technology Sydney
Sydney
03-2024

Skills

  • CRM Proficiency
  • Organisation and Time Management
  • Customer Service
  • Rapport Building
  • Active Listening and Objective Handling
  • Critical thinking, Problem solving

Interests

Travel, Backpacking, Camping, Hiking, Guitar, Snowboarding & Cooking

Timeline

Bar Manager (Hospitality Level 5)

The London Hotel (Balmain)
08.2024 - Current

Regulatory Affairs Intern

Nanosonics
10.2022 - 09.2023

Bar Manager (Hospitality Level 5)

The Birkenhead Hotel
03.2021 - 11.2022

Senior Customer Service Representative

HelloFresh
04.2018 - 07.2021

Crew Trainer

McDonalds
08.2013 - 09.2017

Bachelor of Medical Science Bachelor of Business - Medical Science, Business, Finance

University of Technology Sydney

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Conor McLynskey