Conor Sheahan

• Coordinated end-to-end order fulfillment by processing purchase orders, generating invoices, and creating packing slips using QuickBooks and warehouse management systems.
• Managed domestic and international shipping operations ensuring compliance with carrier and customs requirements.
• Scheduled and tracked shipments via LTL freight and commercial carriers (USPS, FedEx, UPS), optimizing delivery timelines and minimizing delays.
• Prepared and distributed Bill of Lading (BOL) documents, Shipper’s Letters of Instruction (SLI), freight quotes, and shipment documentation to customers and logistics partners.
• Liaised with customers, warehouses, and transportation providers to resolve discrepancies, delays, and damaged goods claims, ensuring smooth order fulfillment.
• Managed backorder processes, coordinated replenishments, and processed wire transfers to facilitate timely payments and maintain inventory flow.
• Delivered customer service support to retail franchise accounts and direct-to-consumer e-commerce orders, enhancing customer satisfaction and retention.
• Ensured on-time freight pickups by arranging carrier schedules within strict time windows.

Core Competencies:

Supply Chain Coordination

Order Fulfillment & Processing

International Shipping & Customs Compliance

LTL Freight Management

Documentation & Recordkeeping

Customer Relationship Management (CRM)

Problem Resolution & Process Improvement

E-commerce & Retail Logistics

Payment Processing & Backorder Control

Software Skills:

QuickBooks & Warehouse Management Systems

Microsoft Word

Microsoft Excel/Sheets

Wix

Microsoft Outlook

• Trained and mentored team members in BOH operations, food preparation, and safety standards, resulting in faster onboarding and improved team performance.
• Present for ECOSURE inspections and corporate restaurant audits, ensuring compliance and sustaining high operational scores.
• Conducted inventory checks and restocking to maintain service flow during peak hours.
• Supported both BOH and FOH operations, demonstrating flexibility and teamwork.
• Staff Training
• Quality Assurance
• Time Management
• Team Leadership
• High-Volume Service

• Operated mowers, trimmers, blowers, and hand tools for precise landscape upkeep.
• Loaded materials, removed debris, and maintained clean work sites throughout projects.
• Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
• Maintained grounds by trimming, weeding, and general clean-up.
• Performed planting, watering, mulching, and edging of lawns.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

• Disassembled and reassembled furniture for safe movement through tight spaces.
• Moved heavy household goods efficiently while following safe lifting practices.
• Loaded and unloaded furniture with careful handling to prevent damage during transport.
• Wrapped and protected items using blankets, straps, and protective materials.
• Secured loads in trucks to maintain stability during transit.
• Used a variety of hand and power tools to complete tasks.