Constance Iatrou
East Bentleigh,VIC
Summary
I have worked and gained experience in a range of workplaces that has brought me a diverse range of skills that I may implement in my new workplaces. I love gaining knowledge and learning new skills as I believe knowledge is power and self improvement is always something to strive for to help develop a positive mindset and outlook on life.
Overview
6
6
years of professional experience
Work History
Social Media Marketer
L'Ange Candle & Co
08.2022 - Current
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Worked with the boss to create content for all social media platforms.
- Using photography skills alongside props to create the content to advertise the product and engage audience.
- Using different social media platforms to advertise and promote products.
Disability Support Worker
Hearth Support Services
07.2022 - Current
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Managed caseload to satisfy multiple patients with diverse needs.
- Conducted in-home visits to provide supportive services.
- Worked with children and parents to closely monitor and record social and behavioral growth.
Retail Sales Associate
Fila
06.2022 - 12.2023
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Helped customers complete purchases, locate items, and join reward programs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Agent
Electricity Wizard
03.2022 - 05.2022
- Connecting new homeowners with their electricity and gas from their move in date.
- Reconnecting customers whose plans have expired and putting them on cheaper newer plans suited for them.
- Changing the customers electricity of gas suppliers if they are paying higher charges on their bill, therefore requesting a cheaper company.
- Working with a variety of customers and helping them with their requirements.
- Worked on a commission-based pay, daily targets were set to hit along with weekly commission.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
Administration Assistant
Dimitra Iatrou & Associates
12.2018 - 04.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Offered technical support and troubleshot issues to enhance office productivity.
- Witnessing signatures for documents such as Wills, Medical Powers of Attorney, Enduring Powers of Attorney etc.
- Updating clients files with tax invoices, emails, cheques etc.
- Faxing, photocopying, binding contracts, uploading all client information onto databases.
- Archiving files onto database and uploading deeds and storing them in the filing systematic filing cabinet.
- Assistant with conveyancer with contracts and administration for conveyancing files.
- Performed administrative duties for solicitor and conveyancing staff and gained experience in a law firm with 9-5 hours working as a casual assistant.
Social Media Marketer
Casper & Casper
03.2019 - 11.2019
- Gathering content from what the staff had created during the week (from photoshoots, branding ideas made with photoshop, products clients have sent) further posting the content to their social media accounts (Facebook, Instagram, Twitter).
- Performing administrative duties for staff and boss.
- Assisted with client photoshoots.
- Researched marketing for the staff to get a bigger grasp on how to market their brand better.
- Posted content to market staffs work every week.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
Part Time Store Assistant
Melbourne Charcoal Chicken
09.2017 - 11.2018
- Serving goods to customers and working in a fast-paced environment.
- Adapting hygiene skills for the food industry.
- Working in a busy environment gaining communications and multitasking skills with customers. I gained experience in the food industry and am familiar with the register and merchant facilities.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Business (Marketing) - Marketing
RMIT University
Melbourne, VIC10.2022
Diploma Of Business - Business
RMIT University
Melbourne, VIC11.2019
Completion of High School -
Our Lady of The Sacred Heart College
Bentleigh, VIC11.2018
Skills
- Decision-Making
- Relationship Building
- Account Management
- Mobile marketing
- Client Relationship
- Multilingual Communication
- Social Media Strategy
- Client Engagement
- Team Leadership
- Patient support
- Creative Thinking
References
Dimitra Iatrou
Dimitra Iatrou & Associates
0409 138 040
Mirella Cincotta
Previous trainng manager at Electricity Wizard
0401 033 880
Yota Magdalinos
Owner of L'Ange Candles & Co
0419 878 646
Timeline
Social Media Marketer
L'Ange Candle & Co
08.2022 - Current
Disability Support Worker
Hearth Support Services
07.2022 - Current
Retail Sales Associate
Fila
06.2022 - 12.2023
Sales Agent
Electricity Wizard
03.2022 - 05.2022
Social Media Marketer
Casper & Casper
03.2019 - 11.2019
Administration Assistant
Dimitra Iatrou & Associates
12.2018 - 04.2022
Part Time Store Assistant
Melbourne Charcoal Chicken
09.2017 - 11.2018
Bachelor of Business (Marketing) - Marketing
RMIT University
Diploma Of Business - Business
RMIT University
Completion of High School -
Our Lady of The Sacred Heart College
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