Constance Pisano
Coburg,Australia
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with Number years' experience in Industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Trainer Assessor
Allied Institute Of Professional Studies
Melbourne, VIC
10.2023 - Current
- Monitored student progress and adjusted instruction to meet individual needs.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Developed and implemented engaging lesson plans to keep learner attention.
- Assessed student performance and provided feedback to facilitate student success.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Created and implemented assessments to measure student progress.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Replenished classroom supply levels to support planned lessons and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Created and developed lesson plans to meet students' academic needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created lessons and online testing materials to facilitate remote learning.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Community Services Workplace Coordinator
Allied Institute Of Professional Studies
Melbourne, VIC
07.2023 - Current
- Conducted outreach activities to engage local stakeholders in programs.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
- Established and maintained relationships with key stakeholders.
- Implemented strategies to increase public awareness of social and community service programs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Conducted community workshops to promote different programs and educate public on available services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Trainer Assessor
Allied Institute Of Professional Studies
Melbourne, VIC
07.2023 - Current
Relationship Manager
RGIT, Royal Gurkhas Institute Of Technology
Melbourne, VIC
07.2021 - 07.2023
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in industry events and trade shows to promote products and services.
- Developed and managed relationships with vendors to establish cost-effective products and services.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
Relationship Coordinator
SkillsPlus & BRACE
Dandenong, VIC & Frankston, VIC
05.2014 - 09.2018
- Built and maintained positive relationships with public by utilizing strategic plans.
- Supported public relations managers with writing, researching and preparation of materials
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Produced and distributed brochures, newsletters and press kits.
- Used various social media platforms for media and blogger outreach.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
- Conducted media relations and responded to media requests for information.
- Facilitated press conferences and other outreach events to raise visibility of organization.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Coordinated media interviews with organization staff, board members and volunteers.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
Education
Diploma - Counseling
Australian Institute of Counselling
Melbourne, VICCertificate IV - Training And Assessments ( New Current Vision )
Fortunes Education Pty Ltd
Sydney, NSWCertificate IV - Trainer And Assessor
Chisholm Institute
Melbourne, VIC2012
Diploma - Family And Community Services
Institute of Community Counselling Services
Melbourne, VIC2007
Bachelor Of Nursing - Nursing Education
Australian Catholic University
Melbourne, VIC2001
Skills
- Industrial Design
- Cost Savings
- Client Service
- Instructional Strategies
- Individual Training Programs
- Individualized Lesson Plans
- Multimedia Instruction
- Social Media Platforms
- Virtual Classrooms
- Emotional Support
- Positive Learning Environment
- Daily Facility Operations
- Performance Measurement
- Team Meetings
- Educational Software
- Creative Solutions
- Team Collaboration
- Informative Lectures
- Innovative Teaching Methods
- Individual Education Plan Expertise
- Critical Thinking
- Project Requirements
- Common Core Learning Standards
- Training Employees
- Classroom Instruction
- Providing Feedback
- Training Initiatives
- Performance Optimization Strategies
- Classroom Discipline
- Sanitation Standards
- Differentiated Instruction
- District Standards
- Job Assignments
- Group Activities
- Crew Resource Management
- Child Abuse Prevention
- Positive Reinforcement Strategies
- Special Events
- Activity Organization
- Standard Operating Procedures Proficient
- Recreational Activities
- Social Studies
- Group Assistance
- Performance Appraisal
- Customer Preferences
- Teacher Training
- Instructional Techniques
- Client Needs Assessment
- Behavior Modeling
- Behavior Modification
Awarded
To be continued……
Languages
Italian
Native or Bilingual
Spanish
Elementary
Timeline
Trainer Assessor
Allied Institute Of Professional Studies
10.2023 - Current
Community Services Workplace Coordinator
Allied Institute Of Professional Studies
07.2023 - Current
Trainer Assessor
Allied Institute Of Professional Studies
07.2023 - Current
Relationship Manager
RGIT, Royal Gurkhas Institute Of Technology
07.2021 - 07.2023
Relationship Coordinator
SkillsPlus & BRACE
05.2014 - 09.2018
Diploma - Counseling
Australian Institute of Counselling
Certificate IV - Training And Assessments ( New Current Vision )
Fortunes Education Pty Ltd
Certificate IV - Trainer And Assessor
Chisholm Institute
Diploma - Family And Community Services
Institute of Community Counselling Services
Bachelor Of Nursing - Nursing Education
Australian Catholic University