Summary
Overview
Work History
Skills
Personal Qualities
Timeline
Generic

BONIVELD PETRUS

Darlinghurst,Australia

Summary

Committed and hard-working young person with strong work ethic, seeking to secure a full time, part-time and casual work. Strong desire to succeed in any role. Dedicated to all tasks and takes pride in work.

An organized, detail- oriented, and conscientious self- starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. A highly skilled listener and communicator, able to assess client needs and convey necessary information with clarity and enthusiast Reliable, willing and able to show on time Honest, trustworthy, friendly and keen to learn Able to on unsupervised or work with team Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

11
11
years of professional experience

Work History

Acting Houskeeping Manager

Citadines Walker North Sydney
North Sydney
01.2024 - Current
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Directed recruitment, hiring, and training of new staff members.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.

Supervisor

Radisson Blu
Wynyard
01.2017 - 10.2023
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Created new strategies for improving customer service standards within the organization.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Implemented new operational procedures, increasing efficiency.
  • Trained new employees on company policies, job duties, and performance expectations.

Supervisor

Shangri-La spa and resort hotel
Malaysia
01.2013 - 01.2015
  • Cleaning rooms departure including stay over room as given, making beds daily according to the system
  • Cleaning bathrooms toilets sinks walls mirrors and etc, replenish fresh towels and toiletries
  • Return and restock cart and chemicals as per procedure at the end of shift
  • Completing any lost and found guest belonging as per procedure paperwork
  • Checking and updating any DND’s/NSR’s room for the day
  • Hand over paperwork to on duty person before ending shift

Skills

  • Performance Management
  • Strategic Planning
  • Expense Tracking
  • Staff Development

Personal Qualities

An organised, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. A highly skilled listener and communicator, able to assess client needs and convey necessary information with clarity and enthusiasm. Reliable, willing and able to show on time. Honest, trustworthy, friendly and keen to learn. Able to work unsupervised or with a team.

Timeline

Acting Houskeeping Manager

Citadines Walker North Sydney
01.2024 - Current

Supervisor

Radisson Blu
01.2017 - 10.2023

Supervisor

Shangri-La spa and resort hotel
01.2013 - 01.2015
BONIVELD PETRUS