CONSTANZA JÁUREGUI MAINAT
138 Dillon St Westcourt,QLD
Summary
Dynamic Sales Manager with a proven track record at Club Nomades, recognized for developing impactful sales strategies and enhancing customer relationships. Consistently exceeded revenue goals through creative problem-solving and strong communication skills, while fostering a collaborative team environment. Proficient in inventory management and project coordination, thriving under pressure to drive results. Committed to continuous learning and innovation, leveraging analytical thinking to deliver high-impact solutions in fast-paced settings. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Self-Employed
Artist
Puerto Varas
01.2020 - 03.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Manager
Club Nomades
Puerto Varas
07.2022 - 12.2023
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Implemented process changes to streamline sales department workflow.
- Executed strategic sales plans to expand customer base and revenue.
Receptionist
Hostal Rural
San Pedro de Atacama, Chile
12.2019 - 03.2020
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Responded to inquiries from internal staff members regarding office operations.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Compiled data from various sources into organized reports for management review.
- Developed and maintained a filing system for essential documents, improving office organization.
Administrative Manager
Gallardia Bar de Montaña
Antillanca, Puyehue
12.2018 - 04.2019
- Conducted staff performance evaluations to monitor progress and individual skills.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Planned and controlled budgets for contracts, equipment and supplies.
- Pitched in to help with office tasks during busy periods and staff absences.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Organized and maintained documents, files and records.
- Conducted performance reviews and provided feedback to employees on their job performance.
Caregiver
Senioren Wohnpark Weser GmbH
Bremen, Alemania
11.2017 - 05.2018
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
BARTENDER
The Flying Mullet
Papamoa, Nueva Zelanda
09.2016 - 03.2017
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Poured wine, beer and cocktails for patrons.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
- Effectively multitasked within fast-paced environment.
Manager
Bendito Desierto y Mal de Puna
San Pedro de Atacama, Chile
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed market trends and competitor activity to inform business strategy.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Provided leadership during times of organizational change or crisis situations.
Education
Diploma in Hotel And Restaurant Management - Hospitality Administration and Management
Inacap
Osorno, Chile02.2017
Primary And Secondary Education -
Colegio Creación
Osorno, Chile01.2013
Skills
- Sales strategy development
- Customer relationship management
- Inventory management
- Team collaboration
- Customer support
- Office administration
- Project coordination
- Time management
- Conflict resolution
- Effective communication
- Creative problem solving
- Budget planning
- Data management
- Teamwork and collaboration
- Organizational skills
- Leadership
- Problem resolution
- Task prioritization
- Planning
- Maintenance & repair
- Calm under pressure
- Excellent communication
- Friendly, positive attitude
- Critical thinking
- Dependable and responsible
Certification
- RSA Certificate
- Driver's Licence
Languages
Spanish
Native/ Bilingual
English
Professional
German
Limited
Affiliations
- Photographer
- Tattoo Artist
- Mural Artist
Timeline
Sales Manager
Club Nomades
07.2022 - 12.2023
Self-Employed
Artist
01.2020 - 03.2025
Receptionist
Hostal Rural
12.2019 - 03.2020
Administrative Manager
Gallardia Bar de Montaña
12.2018 - 04.2019
Caregiver
Senioren Wohnpark Weser GmbH
11.2017 - 05.2018
BARTENDER
The Flying Mullet
09.2016 - 03.2017
Manager
Bendito Desierto y Mal de Puna
Diploma in Hotel And Restaurant Management - Hospitality Administration and Management
Inacap
Primary And Secondary Education -
Colegio Creación
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