Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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CONSTANZA JÁUREGUI MAINAT

138 Dillon St Westcourt,QLD

Summary

Dynamic Sales Manager with a proven track record at Club Nomades, recognized for developing impactful sales strategies and enhancing customer relationships. Consistently exceeded revenue goals through creative problem-solving and strong communication skills, while fostering a collaborative team environment. Proficient in inventory management and project coordination, thriving under pressure to drive results. Committed to continuous learning and innovation, leveraging analytical thinking to deliver high-impact solutions in fast-paced settings. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Self-Employed

Artist
Puerto Varas
01.2020 - 03.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Sales Manager

Club Nomades
Puerto Varas
07.2022 - 12.2023
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Implemented process changes to streamline sales department workflow.
  • Executed strategic sales plans to expand customer base and revenue.

Receptionist

Hostal Rural
San Pedro de Atacama, Chile
12.2019 - 03.2020
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Responded to inquiries from internal staff members regarding office operations.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Compiled data from various sources into organized reports for management review.
  • Developed and maintained a filing system for essential documents, improving office organization.

Administrative Manager

Gallardia Bar de Montaña
Antillanca, Puyehue
12.2018 - 04.2019
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Organized and maintained documents, files and records.
  • Conducted performance reviews and provided feedback to employees on their job performance.

Caregiver

Senioren Wohnpark Weser GmbH
Bremen, Alemania
11.2017 - 05.2018
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

BARTENDER

The Flying Mullet
Papamoa, Nueva Zelanda
09.2016 - 03.2017
  • Processed payments accurately and efficiently with POS system.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Poured wine, beer and cocktails for patrons.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Assisted in setting up the bar for service shift.
  • Effectively multitasked within fast-paced environment.

Manager

Bendito Desierto y Mal de Puna
San Pedro de Atacama, Chile
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Provided leadership during times of organizational change or crisis situations.

Education

Diploma in Hotel And Restaurant Management - Hospitality Administration and Management

Inacap
Osorno, Chile
02.2017

Primary And Secondary Education -

Colegio Creación
Osorno, Chile
01.2013

Skills

  • Sales strategy development
  • Customer relationship management
  • Inventory management
  • Team collaboration
  • Customer support
  • Office administration
  • Project coordination
  • Time management
  • Conflict resolution
  • Effective communication
  • Creative problem solving
  • Budget planning
  • Data management
  • Teamwork and collaboration
  • Organizational skills
  • Leadership
  • Problem resolution
  • Task prioritization
  • Planning
  • Maintenance & repair
  • Calm under pressure
  • Excellent communication
  • Friendly, positive attitude
  • Critical thinking
  • Dependable and responsible

Certification

  • RSA Certificate
  • Driver's Licence

Languages

Spanish
Native/ Bilingual
English
Professional
German
Limited

Affiliations

  • Photographer
  • Tattoo Artist
  • Mural Artist

Timeline

Sales Manager

Club Nomades
07.2022 - 12.2023

Self-Employed

Artist
01.2020 - 03.2025

Receptionist

Hostal Rural
12.2019 - 03.2020

Administrative Manager

Gallardia Bar de Montaña
12.2018 - 04.2019

Caregiver

Senioren Wohnpark Weser GmbH
11.2017 - 05.2018

BARTENDER

The Flying Mullet
09.2016 - 03.2017

Manager

Bendito Desierto y Mal de Puna

Diploma in Hotel And Restaurant Management - Hospitality Administration and Management

Inacap

Primary And Secondary Education -

Colegio Creación
CONSTANZA JÁUREGUI MAINAT