Cooper Alley
Sydney,NSW
Summary
Sports and Exercise student keen to gain experience in the industry. A love of sport since a young age has inspired a desire to pursue the sports and exercise industry. With management experience dealing and building rapport with people is a major strength. I am goal-oriented with a strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Sydney, NSW
07.2022 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Liquor Store Clerk
Easy Liquor Normanhurst
06.2021 - 05.2022
- Restocked shelves with returned items after inspecting them for damage or expiration dates.
- Resolved customer complaints in a courteous and professional manner.
- Executed promotional activities such as setting up displays, placing signs, and tagging merchandise for sale or clearance.
Football Referee
GHFRA
Gladesville/Hornsby, NSW
05.2019 - 09.2019
- Monitored players for any unsportsmanlike behavior or rule violations.
- Called fouls, off-sides, penalties. as necessary to ensure adherence to the rules of the game.
- Collaborated with other referees to coordinate coverage areas throughout a match.
Education
High School Diploma -
Barker College
Sydney, NSW09-2020
Associate of Applied Science - Sports and Exercise Science
University of Technology Sydney
Skills
- Strong interpersonal skills
- Professional Appearance
- Social Perceptiveness
- Stress Tolerance
- Building rapport
- Conflict Mediation
- Strong Work Ethic
- Initiative and Self-Motivation
Affiliations
- Football: 2016-2019 played for North Shore Mariners in NPL
- Futsal: 2015 represented NSW in AUS Metro Tournament
Certification
- Responsible Service of Alcohol
- Active Working with Children Check
- Leadership Transition Course
- Cert III Retail
Accomplishments
- Employee of the Quarter (July 2023)
References
References available upon request.
Timeline
Manager
McDonald's
07.2022 - Current
Liquor Store Clerk
Easy Liquor Normanhurst
06.2021 - 05.2022
Football Referee
GHFRA
05.2019 - 09.2019
High School Diploma -
Barker College
Associate of Applied Science - Sports and Exercise Science
University of Technology Sydney
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