Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cooper Bell

Trawool

Summary

Compassionate Disability Support Worker with NDIS experience, skilled in daily living assistance and problem-solving. Enhanced clients' quality of life through empathetic care and effective communication. Proven ability to maintain client confidentiality while supporting individuals with disabilities, ensuring a clean and organized living environment. Committed to fostering trust and respect.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Disability Support Worker

NDIS
11.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.

Labourer

NACAP
01.2022 - 10.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Customer Service Representative

IGA Supermarket
03.2018 - 07.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor Of Psychology -

Australian Catholic University
Melbourne, VIC

Year 12 -

Seymour College
Seymour
11.2021

Skills

  • Daily living assistance
  • Problem-solving
  • Housekeeping and meal preparation
  • Personal care
  • Client confidentiality
  • Disability awareness

Certification

Provide Cardiopulmonary Resuscitation - HLTAID009


First Aid

Working with Children's Check

Timeline

Disability Support Worker

NDIS
11.2022 - Current

Labourer

NACAP
01.2022 - 10.2022

Customer Service Representative

IGA Supermarket
03.2018 - 07.2021

Bachelor Of Psychology -

Australian Catholic University

Year 12 -

Seymour College

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Cooper Bell