COOPER BIRCH

• Delivered friendly, professional customer service to clients in person and via phone.
• Managed customer inquiries effectively by answering calls promptly.

Maintained confidentiality of sensitive information with utmost discretion.

Reviewed and enforced safety, health, and sanitation processes to ensure compliance.

• Resolved customer inquiries about products and ensured order accuracy and quality.
• Responded to customer questions regarding order status with promptness.
• Processed cash payments from customers efficiently as required.
• Maintained adherence to company policies on safe driving practices.
• Ensured timely, complete, and accurate deliveries to enhance customer satisfaction.

• Prepared ingredients and meals following strict food safety and handling procedures.
• Delivered exceptional customer service, achieving high client satisfaction and retention rates.
• Responded to customer inquiries regarding ingredients and menu items, identifying upselling opportunities.
• Maintained high standards of hygiene and cleanliness in kitchen environment.