Cooper Campbell
Perth,WA
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at Domino's Pizza, excelling in customer service and people management. Proven track record in boosting sales through innovative strategies and fostering a collaborative team environment. Skilled in problem-solving and inventory control, ensuring operational excellence and high standards of service.
Overview
6
6
years of professional experience
Work History
Dominos Store Manager
Domino's Pizza
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control including variances, usage of stock and delivery of stock, rotation and safe storage of stock, ordering of stock, transfer of inventory between multiple stores, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback as-well as any relevant disciplinary actions.
- Managed on-boarding and hiring of new employees
- Organized and conducted interviews of all new employees.
- Managed expectations, policy and disciplinary actions for all employees within a large team.
- Leading a team to successfully pass a dominos OER (operations evaluation review), NSF (National sanitation foundation) and council inspections (including pest control, safe storage of chemicals and food safety audits) each quatre.
- Conducting training and career planning for new and old employees on every station up to manager levels.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Creating rosters using advanced rostering technology in reflection to the sales predicted on individual days in comparison to old data and new, following workplace agreements, laws and regulations.
- Exposure to many different ways of operating and learning to adapt efficiently, working in QLD to set up new dominos stores, involved training new teams and leaders to lead themselves sufficiently at a high standard.
- Food safety certificate.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
IVE Distribution Delivery
IVE Distribution Hub
12.2019 - 03.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Hard worker
- Organizing employees (aka brothers) to assist in delivery duties
Education
Lesmurdie Senior High School
Perth, WA01-2024
Skills
- Team player
- People management
- Customer service
- Willingness to listen and learn
Timeline
Dominos Store Manager
Domino's Pizza
03.2022 - Current
IVE Distribution Delivery
IVE Distribution Hub
12.2019 - 03.2021
Lesmurdie Senior High School
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