Cooper Hamlin
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and experienced interpersonal skills. Adept at working effectively and reliably unsupervised and quickly mastering new skills.
Detailed Client Service Associate known for having great organizational skills. Well-versed at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Manager
Coles
Melbourne, VIC
10.2020 - Current
- Lead and manage a team of 10 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with customers.
- Created weekly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Warehouse Worker
Victorian Freight Specialists
Dandenong , VIC
05.2019 - 03.2020
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Ensured safety protocols were followed at all times while operating machinery.
Restaurant Waiter and Kiosk Attendee
Brighton Baths Club
Brighton, VIC
11.2018 - 02.2020
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Education
Bachelors of Psychology And Criminology -
RMIT University
Melbourne11-2022
JLPT Level 4 -
Japanese Language School Melbourne
Melbourne, VIC11-2023
Skills
- Staff Management
- Customer Service
- Operations
- Supply and inventory management
- Customer Engagement
- Safety and Security
- Problem-Solving
Certification
- Food Safety and Handling Certificate 2017
- Responsible Serving or Alcohol Certificate 2020
Timeline
Department Manager
Coles
10.2020 - Current
Warehouse Worker
Victorian Freight Specialists
05.2019 - 03.2020
Restaurant Waiter and Kiosk Attendee
Brighton Baths Club
11.2018 - 02.2020
Bachelors of Psychology And Criminology -
RMIT University
JLPT Level 4 -
Japanese Language School Melbourne
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