Cooper McKenna

Shift managing consisted of:

• Completing first aid and fire course.
• Running overnights, early starts, and all-day shifts.

People managing consisted of:

• Hiring employees and starting their introduction process.
• Hosting meetings and promotional interviews.
• Coordinating crew trainers and completing performance reviews.

• Training new and current crew.
• Ensuring effective delivery of company operations, policies, and procedures.
• Completing monthly safety checklists and hazard logs.
• Accounting for stock and waste levels.
• Setting, following up on, and achieving high results.
• Being cross-trained in all areas, including front of house, kitchen, and cafe.

• Complying with company policies.
• Displaying calm and friendly demeanor when addressing customers and resolving issues.
• Cleaning and maintaining customer and work areas.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Prepared beverages and food, as well as presenting to customers.