COOPER SCHMARR
Elanora
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilises efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Obrein Group
03.2025 - Current
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Provided exceptional customer service, fostering positive relationships and repeat business.
- Handled cash transactions accurately, balancing registers at the end of shifts effectively.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Gema Group
12.2024 - 04.2025
- Trained new staff on bartending techniques and customer service standards to enhance team performance.
- Assisted in developing seasonal drink menus, incorporating innovative ingredients and trends.
- Collaborated with kitchen staff to ensure timely service during peak hours for optimal guest experience.
- Served high customer volumes during special events, nights, and weekends.
Retail Sales Associate
Officeworks
04.2022 - 04.2025
- Provided product information and answered customer questions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Elanora State High School
Elanora, QLD10.2024
Bachelor of Dietitics And Nutrition
Griffith University
Gold Coast, QLD06-2030
Skills
- Retail sales
- POS system operation
- Flexible schedule
- Store opening and closing
- Teamwork
- Friendly and outgoing
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Handling difficult customers
Certification
- Have my RSA
- Have my first aid certificate and CPR certificate
- Completed diploma of business
Activities
- I do Surf Life Saving
- voluntarily patrol at my local surf club
Accomplishments
- I got most improved award at my local surf club.
- I was able to earn the 'Jeff Deagan' award at my old surf club which is a prestigious award handed out to who ever is able to give back to the club the most.
Timeline
Bartender
Obrein Group
03.2025 - Current
Bartender
Gema Group
12.2024 - 04.2025
Retail Sales Associate
Officeworks
04.2022 - 04.2025
High School Diploma -
Elanora State High School
Bachelor of Dietitics And Nutrition
Griffith University
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