Cooper Simmons
MILPERRA,Australia
Summary
I am outgoing and detail orientated, with a strong interest in guiding, mentoring and teaching within a teamwork climate. I am highly eager to learn and adapt to new, challenging environments
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Birrong Sports Club
Birrong, NSW
12.2021 - Current
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
- Identified areas where teams could improve their skillset.
- Monitored customer service standards across the organization.
- Promoted a culture of collaboration within the team.
- Motivated team members to consistently achieve or exceed performance expectations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Learn to Swim Instructor
CBSwim Academy
Revesby, NSW
05.2022 - 11.2022
- Instructed students in basic swimming techniques including floating, treading water, stroke technique and diving.
- Ensured safety of all swimmers by monitoring pool area at all times.
- Monitored student progress, provided feedback and adjusted instruction accordingly.
- Collaborated with colleagues to ensure smooth running of classes throughout the season.
- Created an enjoyable atmosphere that encouraged learning among participants.
- Instructed participants in proper stroke techniques to encourage self-reliant swimming.
Club Attendant
Birrong Sports Club
Birrong, NSW
02.2021 - 12.2021
- Provided excellent customer service to all members and guests of the club.
- Maintained a clean, safe, and orderly environment throughout the club facility.
- Trained new employees on proper protocols related to their duties as Club Attendants.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Year 12 Completed
Picnic Point High School
Sydney NSW11-2020
Hospitality- Cert 2
Ultimo Tafe
Ultimo, NSW11-2020
Skills
- Staff Training and Development
- Club management
- Hospitality and service knowledge
- Beverage Preparation
- Strong Communication Skills
- Problem-Solving capabilities
- Coaching and Mentoring
Affiliations
- Play Lawn Bowls for Birrong Sports Club
Accomplishments
- Have been nominated for the golden ticket 2022, 2023 and 2024
Certification
- North Cronulla SLSC - Cronulla | Bronze Medallion Surf Life Saving, 08/2019
References
Duty Manager- Birrong Sports Club, Sydney NSW
- Andrew Toledano
- Mobile: 0468 829 350
- Email: AndrewToledano@bankstownsports.com
Venue Manager- Baulkham Hills Sports Club, Sydney NSW
- Sam Chan
- Mobile: 0448 186 258
- Email: SamChan@bankstownsports.com
Timeline
Learn to Swim Instructor
CBSwim Academy
05.2022 - 11.2022
Team Leader Manager
Birrong Sports Club
12.2021 - Current
Club Attendant
Birrong Sports Club
02.2021 - 12.2021
Year 12 Completed
Picnic Point High School
Hospitality- Cert 2
Ultimo Tafe
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