Summary
Overview
Work History
Education
Skills
Attributes
References
Hobbies and Interests
Timeline
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Cooper Smith

Summary

Dedicated Counter/Internal Sales Specialist leveraging 5 years of comprehensive customer service expertise alongside 3+ years of demonstrated success in sales, administration, and warehousing. Known for delivering expedited and top-tier service to clientele within a collaborative small team setting. Eager to apply my honed skills and enthusiastic approach to continuous learning towards propelling my career within a reputable organization

Overview

7
7
years of professional experience

Work History

Counter/Internal Sales

Firebox Australia PTY LTD
01.2021 - Current
  • Facilitating customer requirements across diverse communication channels including phone, email, and in-person interactions.
  • Overseeing logistics operations, including freight coordination to and from the warehouse, to uphold optimal stock levels.
  • Proficiently generating project quotations to meet customer specifications.
  • Efficiently coordinating customer deliveries and managing requests for designated projects.
  • Establishing effective communication with freight companies to ensure smooth logistical operations.

Achievements

  • Helped to achieve budget for the Victorian branch for the past three years.
  • Successfully implemented and managed program to recycle expired fire extinguishers.

Landscaper

LDR Pools and Landscapes
09.2020 - 12.2020
  • Tiling pavers and grouting around the outside of installed pools
  • Installing fibreglass pools into excavated digs including backfilling and concreting
  • Adding feature walls, crazy paving and water features around installed pools.

Produce Team Member

Woolworths
09.2017 - 09.2020
  • Keeping the department stocked in a way that presents a tidy fashion that is appealing to customers
  • Preparing produce, cutting, wrapping and barcoding fruit ready for display
  • Providing service to customers with their enquiries, making recommendations and helping when there is a problem.

Education

High School Diploma -

Lilydale High School
Lilydale, VIC
01.2019

White Card Training Course
Melbourne, VIC

Skills

  • Proficient with the Syspro system
  • Ability to use Microsoft Office and Mac IOS suite
  • Goal-oriented mindset
  • Email Etiquette

Attributes

  • Trustworthy: Demonstrating strong morals and ethics, consistently delivering on all assigned tasks with integrity.
  • Reliable: Demonstrating strong commitment to fulfilling promises and exhibiting a keen eagerness for continuous learning.
  • Team Player: Cultivating a culture of respect while actively contributing to team objectives, readily offering assistance to ensure successful task completion.

References

  • Doug Studdert, Firebox Australia Warehouse Manager, 0450 914 088
  • Brendan Hickey, Woolworths Produce Manager - Lilydale, 0421 522 551
  • David Smith, Firebox Australia State Manager, 0431 592 278

Hobbies and Interests

  • AFL
  • Cricket
  • Surfing
  • Music
  • Gym

Timeline

Counter/Internal Sales

Firebox Australia PTY LTD
01.2021 - Current

Landscaper

LDR Pools and Landscapes
09.2020 - 12.2020

Produce Team Member

Woolworths
09.2017 - 09.2020

High School Diploma -

Lilydale High School

White Card Training Course
Cooper Smith