Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coralie Glennie

Mount Annan,NSW

Summary

  • Enthusiastic and dependable candidate with strong organizational skills, successful at managing multiple priorities with a positive attitude.
  • Eager to contribute to team success through hard work, attention to detail, willingness to take on added responsibilities to meet team goals.
  • Motivated to learn, grow and excel in Retail.

Overview

23
23
years of professional experience

Work History

Customer Greeter

K Mart
09.2022 - Current
  • Enhanced customer satisfaction by providing a warm and welcoming greeting upon entry.
  • Managed customer inquiries by directing customers to products, appropriate departments or staff members for further assistance.
  • Monitor entrance area, ensuring security protocols were followed and reducing loss prevention.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain satisfaction levels.
  • Multitasking during busy periods by simultaneously greeting incoming customers, directing them to appropriate departments and managing a consistent flow of traffic.


Community Aged Care Worker

Uniting Care Ageing Sydney Region
02.2005 - 02.2010
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Transported individuals to medical appointments, events, activities and shopping trips.
  • Shopped for groceries, managed laundry and cleaning in order to keep client safe, comfortable and cared for.

Receptionist

Mechanical Workshop (ceased Trading)
07.2002 - 02.2005
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Corresponded with clients through email, telephone or postal mail.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
  • Provided clerical support by faxing, copying and filing documents.
  • Resolved customer problems and complaints.

Education

Certificate III - Business Administration

Tafe NSW
Campbelltown, NSW

Certificate III - Retailing

Tafe NSW
Port Macquarie, NSW

Certificate III - Assistant in Nursing

Tafe NSW
Port Macquarie, NSW

HSC -

Westport High School
Port Macquarie, NSW

Skills

  • Customer Service-Oriented
  • Computer Proficiency
  • Point of Sale Systems
  • Stock Control
  • Customer Complaint Resolution
  • Multitasking and Prioritization
  • Visitor and Customer Relations
  • Attention to Detail
  • Administrative Support
  • Courteous and Professional

Timeline

Customer Greeter

K Mart
09.2022 - Current

Community Aged Care Worker

Uniting Care Ageing Sydney Region
02.2005 - 02.2010

Receptionist

Mechanical Workshop (ceased Trading)
07.2002 - 02.2005

Certificate III - Business Administration

Tafe NSW

Certificate III - Retailing

Tafe NSW

Certificate III - Assistant in Nursing

Tafe NSW

HSC -

Westport High School
Coralie Glennie