Coralie Glennie
Mount Annan,NSW
Summary
- Enthusiastic and dependable candidate with strong organizational skills, successful at managing multiple priorities with a positive attitude.
- Eager to contribute to team success through hard work, attention to detail, willingness to take on added responsibilities to meet team goals.
- Motivated to learn, grow and excel in Retail.
Overview
23
23
years of professional experience
Work History
Customer Greeter
K Mart
09.2022 - Current
- Enhanced customer satisfaction by providing a warm and welcoming greeting upon entry.
- Managed customer inquiries by directing customers to products, appropriate departments or staff members for further assistance.
- Monitor entrance area, ensuring security protocols were followed and reducing loss prevention.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain satisfaction levels.
- Multitasking during busy periods by simultaneously greeting incoming customers, directing them to appropriate departments and managing a consistent flow of traffic.
Community Aged Care Worker
Uniting Care Ageing Sydney Region
02.2005 - 02.2010
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Transported individuals to medical appointments, events, activities and shopping trips.
- Shopped for groceries, managed laundry and cleaning in order to keep client safe, comfortable and cared for.
Receptionist
Mechanical Workshop (ceased Trading)
07.2002 - 02.2005
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Corresponded with clients through email, telephone or postal mail.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Provided clerical support by faxing, copying and filing documents.
- Resolved customer problems and complaints.
Education
Certificate III - Business Administration
Tafe NSW
Campbelltown, NSWCertificate III - Retailing
Tafe NSW
Port Macquarie, NSWCertificate III - Assistant in Nursing
Tafe NSW
Port Macquarie, NSWHSC -
Westport High School
Port Macquarie, NSWSkills
- Customer Service-Oriented
- Computer Proficiency
- Point of Sale Systems
- Stock Control
- Customer Complaint Resolution
- Multitasking and Prioritization
- Visitor and Customer Relations
- Attention to Detail
- Administrative Support
- Courteous and Professional
Timeline
Customer Greeter
K Mart
09.2022 - Current
Community Aged Care Worker
Uniting Care Ageing Sydney Region
02.2005 - 02.2010
Receptionist
Mechanical Workshop (ceased Trading)
07.2002 - 02.2005
Certificate III - Business Administration
Tafe NSW
Certificate III - Retailing
Tafe NSW
Certificate III - Assistant in Nursing
Tafe NSW
HSC -
Westport High School
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