Coralie Hindmarch
Wauchope,Australia
Summary
Proven leader and adaptable professional with extensive experience at Hastings Co-operative Limited, demonstrating expertise in account reconciliation and a commitment to customer satisfaction. Excelled in roles requiring multitasking and strong interpersonal skills, notably enhancing operational efficiency and reducing bad debts. Achieved seamless integration of new payment systems, underscoring a forward-thinking approach and reliability.
Overview
24
24
years of professional experience
Work History
Corporate Officer
Hastings Co-operative Limited
06.2007 - Current
- This multifaceted role assisting the Directors, CEO, Financial Controller, Senior Staff Members and supervising the finance team
- Overviewing all aspects of the accounts team for accuracy and efficiency while ensuring processes are followed and updated
- Updating shareholder details and extracting data and reconciling the shareholder spend amounts from all points of sales system
- Process the active members test yearly by following the Co-operative act and the Hastings Co-op rules
- Exceptional organisation and priority skills to ensure all critical tasks are completed by the due dates
- Maintenance of financial system data integrity
- End of year process in the financial system, ensure accuracy and reconciliation
- Shareholders – updating the database, extracting and filtering data for marketing, mail merging data for correspondence send out via email or post
- Supervising, mentor and train of Accounts team
- Liaison with the key stockholder - Bank Manager, IT support, accounting software support and Accountants
- Customer service – Handled all customer inquiries and complaints with professionalism, providing timely resolutions and ensuring high level of customer satisfaction through effective communication and problem resolution skills
- Achievements: Demonstrated adaptability and leadership by seamlessly stepping into high-level roles during critical periods, effectively managing expanded responsibilities and maintaining operational continuity
- Project manage the installation of Ampol Outside Payment Terminal
Accounts Clerk
Marsdens Law Group
01.2001 - 06.2007
- Working within a large law firm the duties of an accounts clerk was to be flexible and be able to switch roles within the finance team which were Accounts Receivable, Accounts Payable, Debt Recovery, Reception and the ability to communicate clearly with the clients and senior management
- Payroll Clerk at Marsdens Law Group from Jun 2005 – June 2007 – 2 years (additional role)
- Processing two companies’ payroll for 140+ employees including the superannuation, payroll tax, the end of year processes were completed and reconciled by the due dates
- Key responsibilities: Accounts Payable, Accounts Receivable, Debt recovery, Processing Payroll to two companies
- Achievements: Reducing the bad debts by recommending improving the process and procedures
- Reconciliation of the Payroll software and the financial software and continue to reconcile both systems
Education
Certificate IV - Leadership and Management
Wauchope College of TAFE
Wauchope, NSW01.2019
Certificate III - Business – Office Administration
Campbelltown College of TAFE
Campbelltown01.1999
Skills
- Account Reconciliation
- Accounts Payable
- Accounts Receivable
- Adaptable
- Approachable leader
- Cash management
- Corporate communications
- Customer Satisfaction Commitment
- Data processing
- Effective Problem-Solving
- Emotional intelligent
- Financial Administration
- Forward-Thinking Approach
- General Ledger Management
- Multitasking capacity
- Reliability
- Staff management
- Strong Interpersonal Skills
References
Available upon request
Timeline
Corporate Officer
Hastings Co-operative Limited
06.2007 - Current
Accounts Clerk
Marsdens Law Group
01.2001 - 06.2007
Certificate IV - Leadership and Management
Wauchope College of TAFE
Certificate III - Business – Office Administration
Campbelltown College of TAFE
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