Coralie Kilthau
Byron Bay,NSW
Summary
I'm an enthusiastic and reliable person with strong experience in hospitality and customer service, gained through several years of working in the food and café sector. I'm skilled in providing excellent guest experiences, maintaining high service standards, and working efficiently in busy environments. Additionally, I bring valuable healthcare experience from my voluntary year in vascular surgery at University Medical Center Mannheim, where I learned strong organisation skills, teamwork, and attention to detail. I'm Passionate about delivering quality service, supporting others, and growing within different work experiences.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Voluntary Social Year (FSJ)
University Medical Center Mannheim
09.2024 - 09.2025
- Assisted medical staff with patient care and administrative duties.
- Supported daily ward operations, ensuring efficient workflow.
- Gained first-hand experience in surgical and hospital environments.
Retail & Café Barista Assistant (Part-Time)
Food & Grocery Sector
09.2020 - 10.2024
- Proficient in refined coffee preparation, with barista experience.
- Delivered high-quality customer service in a fast-paced retail and café environment.
- Managed sales, cash handling, and product presentation.
- Supported café operations including preparation, serving, and cleanliness.
Dual Career in School and Sport
Erasmus+ Program
02.2019 - 12.2020
- Participated in international exchange focused on balancing education and athletic development.
- Enhanced teamwork, communication, and cross-cultural collaboration skills.
Internship
Dermatology Practice - Dr. Tilo Freudenberger
02.2022
- Observed patient consultations and assisted in administrative support.
- Learned about dermatological procedures and clinic operations.
Internship
University Medical Center
02.2020
- Supported nursing and surgical teams in patient care routines.
- Gained foundational understanding of clinical hygiene and documentation.
Youth Academy Mannheim
- Attended workshops on leadership, social responsibility, and personal development.
Education
High school diploma -
Integrierte Gesamtschule Herzogenried
05.2024
Primary School -
Albrecht-Dürer Mannheim
07.2015
Skills
- Customer service
- Organization
- Adaptability
- Microsoft Word
- PowerPoint
- Excel
- Patient care
- Clinical documentation
- Team collaboration
- Time management
- Conflict resolution
- Hospitality service
- Beverage preparation
Languages
English
Full Professional
German
Native/ Bilingual
Certification
RSA
Timeline
Voluntary Social Year (FSJ)
University Medical Center Mannheim
09.2024 - 09.2025
Internship
Dermatology Practice - Dr. Tilo Freudenberger
02.2022
Retail & Café Barista Assistant (Part-Time)
Food & Grocery Sector
09.2020 - 10.2024
Internship
University Medical Center
02.2020
Dual Career in School and Sport
Erasmus+ Program
02.2019 - 12.2020
Youth Academy Mannheim
High school diploma -
Integrierte Gesamtschule Herzogenried
Primary School -
Albrecht-Dürer Mannheim