Justin Hogg
Weston,ACT
Summary
Dynamic and dedicated professional with a strong background in security and customer service, notably at MSS Security. Proven expertise in incident reporting and risk mitigation, complemented by exceptional communication skills. Adept at fostering safe environments and enhancing client experiences, with a commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
MSS Security
08.2022 - 12.2025
- Monitored premises to ensure safety and security protocols were upheld.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, maintaining calm and order during emergencies.
- Collaborated with law enforcement on investigations and incident reporting.
- Patrolled and monitored premises in company vehicle and by foot.
Store Team Member
Auto One
06.2021 - 07.2022
- Assisted customers with product inquiries and facilitated a positive shopping experience.
- Maintained inventory accuracy through regular stock checks and organized merchandising displays.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processing.
- Collaborated with team members to implement promotional campaigns, enhancing store visibility.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Parts Manager
Capital Smart
03.2019 - 06.2021
- Managed inventory levels to ensure timely availability of parts and minimize delays.
- Oversaw procurement processes, negotiating with suppliers for cost-effective sourcing solutions.
- Implemented efficient stock management systems to enhance order accuracy and reduce waste.
- Trained and mentored team members on best practices in parts handling and customer service.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Worked effectively in fast-paced environments.
Disability Support Worker
Kincare
02.2016 - 02.2019
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to address unique needs.
- Implemented behavioral strategies to support individuals with disabilities, fostering a positive environment.
- Coordinated transportation services for clients, ensuring timely access to essential appointments and activities.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
No Degree -
Phillip College
Canberra, ACT10-1998
High School Diploma -
Alfred Deakin High
Canberra, ACT11-1996
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- first aid certificate
- NV2 clearance
Certification
- First AID Training - 10/25-10/28
- White Card 20/03/2025
- NV2 clearance 03/2025
Timeline
Security Officer
MSS Security
08.2022 - 12.2025
Store Team Member
Auto One
06.2021 - 07.2022
Parts Manager
Capital Smart
03.2019 - 06.2021
Disability Support Worker
Kincare
02.2016 - 02.2019
No Degree -
Phillip College
High School Diploma -
Alfred Deakin High