Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Quick-thinking recognized for success in guiding teams during high pressure breakdown situations. Practical problem-solver with excellent problem solving and resolution skills. Highly effective and knowledgeable in process improvement, risk management and developing/implementing job methodology statements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Small Business Owner
Self-employeed
11.2019 - Current
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Senior Supervisor, Plumbing
Ribshire PTY LTD Trading As Goodline
09.2009 - 04.2019
Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
Championed process improvements in response to identified inefficiencies, resulting in enhanced organizational effectiveness.
Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
Conducted thorough quality assurance checks, maintaining high standards of output across all deliverables.
Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Trade Certificate
North Metropolitan TAFE
Midland, WA
06.1990
Pre - Apprentiship Plumbing
North Metropolitan TAFE
Midland, WA
11.1987
Mazenod College
Lesmurdie, WA
12.1986
Skills
Staffing
Business management and development
Human resources administration
Cost control and analysis
Planning and execution
Project Management
Data Analysis
Data Management
KPI Tracking
Financial Oversight
Contract Administration
Task Prioritization
Certification
Trade Certificate Plumbing Certification
HDPE, Butt weld - Fusion weld and extrusion weld
Excavator Operator
Skid Steer Operator
EWP operator
BHP Electrical awareness Supervisor
BHP Hot Works Supervisor
BHP Section 44
Operate a 4wd vehicle FMG
BHP/FMG Work permit authorizer
BHP Authority to perform High Risk Work Supervisor
Isolation officer Supervisor
Hobbies
Outside of work I enjoy precious time with my family, traveling and spending time in East Java, Indonesia and time on the water fishing.
Timeline
Small Business Owner
Self-employeed
11.2019 - Current
Senior Supervisor, Plumbing
Ribshire PTY LTD Trading As Goodline
09.2009 - 04.2019
Trade Certificate
North Metropolitan TAFE
Pre - Apprentiship Plumbing
North Metropolitan TAFE
Mazenod College
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