Corey Hay
Charlestown
Summary
Professional with a strong work ethic and proven reliability, Experienced in team leading, carpentry, customer service and running an exterior cleaning business.
At Bakker Homes, I enhanced project efficiency through effective task delegation and team leadership. Committed to safety and customer service, I consistently delivered high-quality results while fostering positive client relationships and mentoring junior staff. while co-owning and running prestigious pressure cleaning i developed versatile skills in project management, problem solving, and delivering high-quality work that contributed to the company's growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Exterior Cleaning Specialist
Self Employed - Prestigious Pressure Cleaning
11.2023 - Current
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Handled equipment, chemicals, and materials properly and with caution.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Eliminated safety hazards through immediate response to spills, leaks, or other emergencies requiring swift action.
- Complied with industry-specific regulations for specialized facilities such as medical offices, schools, or food establishments.
Carpenter
Bakker Homes
01.2019 - 11.2024
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Mentored junior carpenters to develop their skills, ensuring a well-trained workforce for future projects.
- Increased project efficiency by delegating tasks and supervising a team of carpenters.
- Established a positive working environment fostering teamwork and open communication among crew members.
Tour Guide and Instructor Manager
Quad Bike King
01.2008 - 12.2018
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Certificate III in Carpentry - Carpentry
Novaskill
Newcastle, NSW05-2022
High School Diploma -
Tomaree High School
Salamander Bay, NSW10-2012
Skills
- Strong work ethic
- Reliability and punctuality
- Safety awareness
- Customer service
- Problem-solving
- Multitasking and organization
- Attention to detail
- Team leadership
- Time management
- Task delegation
Accomplishments
- Successfully trained and developed staff for various rolls over all my jobs.
- Implemented safety protocols that reduced incidents and ensured compliance.
- Delivered high-quality service constantly, leading to customer satisfaction.
- fostered positive client relationships, resulting in repeat business and referrals.
- Co-owned and managed Prestigious pressure cleaning, contributing to company growth.
Certification
- NSW Driver's License
- White card
- Completed HSC - year 12
- Certificate III Carpentry
Timeline
Exterior Cleaning Specialist
Self Employed - Prestigious Pressure Cleaning
11.2023 - Current
Carpenter
Bakker Homes
01.2019 - 11.2024
Tour Guide and Instructor Manager
Quad Bike King
01.2008 - 12.2018
Certificate III in Carpentry - Carpentry
Novaskill
High School Diploma -
Tomaree High School
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