COREY HERBERT
Bundoora,VIC
Summary
Positive, friendly, and flexible individual with passion for customer service and satisfaction. Possesses strong communication skills and great understanding of retail and hospitality service, and customer engagement, ensuring positive customer experience. Committed to creating a positive, efficient work environment, creating memorable interactions and fostering customer loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Chamens Supa IGA
09.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Customer Service and Ice Cream Supervisor
No Moo 4 U
02.2023 - 02.2025
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Built relationships with customers and community to promote long term business growth
- Operated food production equipment safely and responsibly for quality output
- Complied with food storage and handling procedures for safe, hygienic operations
- Cross-trained existing employees to maximize team agility and performance.
Bakery Supervisor
Condo Bakery
06.2020 - 12.2022
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales
- Provided exceptional services and pleasant shopping.
- Created inviting environment for customers by maintaining store organization and cleanliness
- Continuously sought ways to improve personal skills as well as store processes, resulting in increased efficiency and productivity.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
Education
Bachelor of Arts - Anthropology + Aboriginal Studies
La Trobe University
Melbourne, VIC12-2028
Higher School Certificate -
Condobolin High School
Condobolin, NSW09.2023
Skills
- Exceptional customer service
- Attentive service
- Positive customer engagement
- Flexible schedule
- Reliability
- Positive attitude
Accomplishments
- Nominated Outstanding Employee - Condobolin Business Awards 2023
- Elected School Captain 2023
- Pursuit of Excellence Award 2022
Certification
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- EHA Food Safety and Handling Certification
Timeline
Retail Sales Associate
Chamens Supa IGA
09.2024 - 02.2025
Customer Service and Ice Cream Supervisor
No Moo 4 U
02.2023 - 02.2025
Bakery Supervisor
Condo Bakery
06.2020 - 12.2022
Bachelor of Arts - Anthropology + Aboriginal Studies
La Trobe University
Higher School Certificate -
Condobolin High School
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