Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corey Hewlett

Morayfield

Summary

Dynamic retail professional with a proven track record at Mister Minit, excelling in stock issue resolution and positive customer relations. Successfully coached staff to enhance customer satisfaction and consistently achieved KPIs. Skilled in training new employees and adept at upselling, driving sales, and fostering a positive workplace environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Mister Minit
02.2024 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Responsible stock ordering and store up keep
  • Worked towards KPI's
  • Provided a positive relationship between staff and customers to give a greater customer satisfaction experience
  • Engaged in delicate and precise work, handling customer items with care and respect from watch repair, engraving and shoe repair.

Retail Sales Associate

BWS
03.2022 - 02.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Proper stock handling and up keep on stock coding and end of date

Assistant Winemaker

Hidden Creek Winery
12.2020 - 03.2022
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Took samples to compare quality with specifications.
  • Helped make accurate decisions by tracking deviations from sugar levels and ph during fermentation.
  • Loaded and unloaded bottles, equipment and grapes for production.
  • Experienced in manual handling, working with pallet jacks and wine production equipment.
  • Responsible for up keep of grounds and vineyard maintenance.

Education

High School Diploma -

Victoria Point State High School
Victoria Point, QLD
11-2020

Skills

  • Stock management
  • Issue resolution
  • Records maintenance
  • Problem-solving
  • Manual handling
  • Upselling and cross selling
  • Delegation of junior staff
  • Punctual and presentable
  • P2 licence with reliable transport
  • Working towards Targets and KPIs
  • Store organization
  • Training of new employees

Certification

Cert 3 in Mister Minit Operation

Responsible service of alcohol

Cert 3 in logistics

Cert 2 in photography

Timeline

Assistant Store Manager

Mister Minit
02.2024 - Current

Retail Sales Associate

BWS
03.2022 - 02.2024

Assistant Winemaker

Hidden Creek Winery
12.2020 - 03.2022

High School Diploma -

Victoria Point State High School
Corey Hewlett