● Demonstrated excellent knowledge and proficiency in using MS office suite that includes Excel, Word etc. 
 ● Actively supported and resolved queries related to issued emails and mail by corresponding with the clients and other representatives and in parallel supported the call enquiries, walk-in clients, handling multiple phone lines and directing phone calls in professional manner 
 ● Composed, prepared and proof read the correspondence, office memos, and reports for the office 
 ● Maintained discipline and improved working methods and plans and organizing new standards for the benefits of the company. 
 ● On a daily basis maintained a professional appearance and attitude. The experience was very enriching and educational, personally and professionally