Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Corey Roughan

Corey Roughan

Moree,NSW

Summary

Dynamic professional with extensive experience at TAIT Automotive Group, excelling in logistics planning parts and distribution coordination. Proven track record in enhancing process efficiency and customer satisfaction through effective communication and quality control measures. Skilled in inventory management and staff training, driving operational success in fast-paced environments.


Overview

28
28
years of professional experience

Work History

Pre Delivery Manager

TAIT Automotive Group
04.2021 - Current


  • Supported communication between teams to ensure timely delivery of retail and fleet motor vehicle's and implement resolutions to improve processes.
  • Monitoring shipment progress and status updates.
  • Participated in training sessions on safety protocols and best delivery practices.
  • Observed operational workflows to identify areas for process improvement and efficiency gains.
  • Maintained accurate records of deliveries to facilitate reporting and compliance checks.
  • Contributed to team meetings by sharing insights on customer feedback regarding delivery experiences.
  • Adapted quickly to changing priorities in a fast-paced environment, ensuring smooth operations.
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Acted as a liaison between the delivery team, upper management, sales team And the parts team while effectively communicating concerns and suggestions for improvements.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
  • Supervised delivery staff which included Detailers And Technicians and monitoring productivity and efficiency times.

Parts Manager

Tait Automotive Group
04.2021 - Current
  • Managed inventory levels, ensuring timely availability of parts for production needs.
  • Oversaw daily operations of parts department, optimizing workflow and process efficiency.
  • Coordinated with suppliers to negotiate pricing and delivery schedules for essential components.
  • Trained and mentored staff on best practices for parts handling and customer service.
  • Analyzed procurement data to identify cost-saving opportunities while maintaining quality standards.
  • Led initiatives to streamline parts ordering processes, reducing lead times by implementing automated solutions.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers, repair shops, and service departments for use in the automotive industry.
  • Provided timely, insightful and accurate reports to upper management.
  • Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.

Warehouse Operator

WesTrac NSW
04.2018 - 04.2021



  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
  • Conducted regular inventory checks to ensure accurate stock levels and minimize discrepancies.
  • Collaborated with team members to streamline shipping and receiving processes for improved efficiency.
  • Used forklifts and pallet jacks to relocate products.
  • Spent a large amount of time helping and filling in the parts co-ordinator role
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.

Parts Manager

Zannes Bros Ford
11.1997 - 04.2015

Education

High School Diploma -

Courallie High School
Moree
11-1988

Skills

  • Infrastructure management

  • Reporting tools

  • Distribution coordination

  • Route planning

  • Warehouse management

  • Purchasing strategies

  • Logistics planning

  • Demand forecasting

  • Parts identification

  • Stock control

  • Ordering parts

  • Warehouse operations

  • Customer relations

  • POS systems operations

  • Forklift operation

  • Invoice processing

  • Goal setting

  • Inventory restocking

  • Staff training

Accomplishments

  • Supervised a team of 6 and up to 20 while filling in while the Service Manager was on leave.

Languages

English
Native or Bilingual

Timeline

Pre Delivery Manager

TAIT Automotive Group
04.2021 - Current

Parts Manager

Tait Automotive Group
04.2021 - Current

Warehouse Operator

WesTrac NSW
04.2018 - 04.2021

Parts Manager

Zannes Bros Ford
11.1997 - 04.2015

High School Diploma -

Courallie High School

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Corey Roughan