Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
Work History
Area Manager
Cleopatra Cleaning and Restoration
HUNTER, NEWCASTLE, CENTRAL COAST AND CANBERRA
10.2023 - 12.2024
My role within Cleopatra was to successfully manage 50+ employees for 60 ALDI Supermarket cleaning services within different locations over NSW and QLD
Of which I had helped grow to over 100 sites by the time I completed working for Cleopatra
Rostering for 3 areas along the East Coast of Australia
Experience in using the programs: DEPUTY, WORD, EXCEL, ABODE AND CONNECTION APPS ON MOBILE DEVICES AS WELL
All Human Resourcing requirements including collecting resumes, contacting employment agencies, interviewing, hiring staff and trials of new staff
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Onboarding New and Existing employees so that company files, payroll and work-related documents and training was up to date
Territory Manager
Asahi Beverages
Port Stephens
01.2023 - 10.2023
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Established successful account relationships by building rapport and maintaining consistent communication.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Self Employed
Better Call Sol Cleaning & Maintenance
01.2022 - 01.2023
I managed and worked for myself over a 12-month period
Employed by a large retail premises in Maitland, Cleaning, Maintaining and Customer Liaison
40+ hours a week
Time and Staff management
Store presentation of stock, including Clothes, Food, Drink, and other supplements
Testing and Tagging Electrical products
Area Manager
Cleopatra Cleaning & Restoration
01.2018 - 01.2022
My role within Cleopatra was to successfully manage 50+ employees for 60 ALDI Supermarket cleaning services within different locations over NSW and QLD
Of which I had helped grow to 90 sites by the time I completed working for Cleopatra
Rostering for 6 areas along the East Coast of Australia
Experience in using the programs: DEPUTY, WORD, EXCEL, ABODE AND CONNECTION APPS ON MOBILE DEVICES AS WELL
All Human Resourcing requirements including collecting resumes, contacting employment agencies, interviewing, hiring staff and trialing new staff
Onboarding New and Existing employees so that company files, payroll and work-related documents and training was up to date
High understanding of Chemicals and working to SWMS and Australian Standards
Successfully complete many types of Cleans, including Retail Cleaning, Window Cleaning to highly detailed Builders Cleans
High competence in operating Pressure and Carpet Cleaning equipment
Mould removal
Travelling all over the different locations to do inspections or jobs
Ie: Canberra, Sydney, Queensland, Rural NSW
Volunteer Role
Tenambit Sharks Football Club
01.2011 - 01.2021
During these 10 years I had the pleasure of being involved in local sport for a great community
President for 8 years
Secretary and General roles for 2.5 years
Self Employed
Better Call Sol Cleaning & Maintenance
01.2017 - 01.2019
Lawn mowing business within the Hunter Valley area
Managed and mowed lawns for 15 clients around the hunter valley area
Sprayed for weeds
Labourer
Pride Lawn Services
01.2014 - 01.2016
Worked for a local Small Business, mowing and gardening for over 50 clients
Whipper snipping Weeding, Garden design and maintenance
And Mowing to a high detail
Maintenance
Monte Pio Hotel
01.2013 - 01.2014
Handyman for all outside areas
Garden design and maintenance
Department Manager
Woolworths
01.2005 - 01.2011
Within the 6 years at Woolworths, I had several job titles which included:
Night fill manager Managing up to 20 staff members with distribution of restocking shelves
Back dock manager Receiving and unloading of deliveries
3ic grocery department Managing stock levels
2ic liquor department All day-to-day operations of the Liquor Store
Duty manager (Night Manager) Checkouts, managing all areas of store, locking up all the days cash in safe and locking of store
Education
STATEMENT OF ATTAINMENT - ELECTRICAL TESTING AND TAGGING
GENERAL CONSTRUCTION INDUCTION TRAINING CARD - WHITE CARD
Skills
TIME MANAGEMENT
STAFF MANAGEMENT
EXPERIENCE IN PC PROGRAMS
WINDOW CLEANING
ROSTERING
GARDEN DESIGN
PRESSURE CLEANING
MOULD REMOVAL
HUMAN RESOURCING
STAFF TRAINING
CUSTOMER LIASON
BUILDING CLEANS
LAWN AND GARDEN MAINTENANCE
STORE PRESENTATION
CARPET CLEANING
CHEMICAL USE AND UNDERSTANDING
References
Jodie Reid, 0401 972 747, Linda Sharp, 0401 704 529
Abn
65 297 293 445
Timeline
Area Manager
Cleopatra Cleaning and Restoration
10.2023 - 12.2024
Territory Manager
Asahi Beverages
01.2023 - 10.2023
Self Employed
Better Call Sol Cleaning & Maintenance
01.2022 - 01.2023
Area Manager
Cleopatra Cleaning & Restoration
01.2018 - 01.2022
Self Employed
Better Call Sol Cleaning & Maintenance
01.2017 - 01.2019
Labourer
Pride Lawn Services
01.2014 - 01.2016
Maintenance
Monte Pio Hotel
01.2013 - 01.2014
Volunteer Role
Tenambit Sharks Football Club
01.2011 - 01.2021
Department Manager
Woolworths
01.2005 - 01.2011
GENERAL CONSTRUCTION INDUCTION TRAINING CARD - WHITE CARD
STATEMENT OF ATTAINMENT - ELECTRICAL TESTING AND TAGGING