CORINA AQUINO
Mandurah,Australia
Summary
Dynamic and engaging leader with strong focus on achieving excellence through effective team management and articulate communication. Adept at creating positive, energetic environment that drives high performance and customer satisfaction.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Duty Manager
Coco Loco
11.2024 - Current
- Successfully trained and developed new staff members on company policies and procedures
- Designed and implemented current menu
- Made Coffees, Acai Bowls, Smoothies and Savory Bowls
- Maintained accurate records of daily transactions and employee performance reviews
- Ensured compliance with all health, safety and security regulations within the workplace
Waitperson
Oysterbedz
10.2024 - 11.2024
- Developed a good rapport with customers by engaging in conversation during their dining experience
- Replenished supplies such as napkins, straws, condiments and cutlery as necessary
- Processed payments and completed register transactions accurately
Waitperson
Silk Thai Restaurant
09.2024 - 11.2024
- Responded promptly to customer inquiries regarding menu items, beverage options, specials.
- Stocked glassware, linens and other supplies required for table setup and service delivery
- Maintained an organized workspace by ensuring that all tables were properly set up with silverware and condiments
Manager
Moose's Down Under Bar and Grill
10.2023 - 04.2024
- I stayed on as a manager and helped the new owners during the transition
- I taught the new owners the day to day runnings of the restaurant
- I also hired and trained new staff for new owners
Restaurant Owner/Operator
Moose's Down Under Bar and Grill
10.1995 - 10.2023
- Successfully managed daily operations of a restaurant including staff scheduling, customer service, and inventory management
- Provided excellent customer service by responding promptly to guests' needs
- Trained and supervised a team of 30+ employees in all aspects of restaurant operations
- Hired talented professionals, offering training and mentoring for skills growth and improvement
- Created menu options that appealed to customers while meeting profitability goals
- Developed strong relationships with suppliers to ensure cost effective purchasing of food and beverage items
- Monitored kitchen staff, resulting in properly prepared, cooked and presented meals
- Organized special events in order to attract more customers into the restaurant
- Managed POS system for accurate tracking of sales data, inventory levels, and labor costs
- Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
- Set employee schedules, delegated work, and monitored food quality and service performance.
General Manager of Food Service
Moose's On Hornby
05.1990 - 05.1995
Skills
- Analytical Problem Solving
- Effective Conflict Resolution
- Customer Interaction
- Attention to Detail
- Collaborative Teamwork
- Critical Thinking and Problem-Solving
- POS System Operation
Certification
- RSA
- Food Handlers 2024
- MLP1 Approved Manager 2024
- Barista for beginners
Timeline
Duty Manager
Coco Loco
11.2024 - Current
Waitperson
Oysterbedz
10.2024 - 11.2024
Waitperson
Silk Thai Restaurant
09.2024 - 11.2024
Manager
Moose's Down Under Bar and Grill
10.2023 - 04.2024
Restaurant Owner/Operator
Moose's Down Under Bar and Grill
10.1995 - 10.2023
General Manager of Food Service
Moose's On Hornby
05.1990 - 05.1995
Similar Profiles
Michael RybakMichael Rybak
Line Cook at Coco LocoLine Cook at Coco Loco
Ricardo JimenezRicardo Jimenez
Manager at Coco Loco Produce Inc.Manager at Coco Loco Produce Inc.
Kaitlyn WankeKaitlyn Wanke
Server at Mariachi LocoServer at Mariachi Loco