Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Adrians Metal Management
MOLENDINAR, Queensland
05.2018 - Current
Processed invoices for payment using accounting software applications.
Answered questions from customers regarding products and services offered by the company.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Managed database systems containing customer contact information.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers promptly and responded to questions.
Kept work area neat and organized at all times.
Cross-checked computerized registers against physical currency periodically.
Counted and balanced cash drawer at the beginning and end of shift.
Uber Partner
uber Australia
Gold Coast, Queensland
01.2017 - 05.2018
Provided helpful information about local attractions or points of interest upon request from customers.
Adhered to local driving laws while transporting passengers safely from point A to point B.
Delivered or picked up mail and packages for customers or employees.
Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Assisted passengers with loading luggage into the trunk of the car when needed.
Drove passengers from pick-up points to deliver to destination.
Administrative Assistant
City 2 Coast Transport
MOLENDINAR, Queensland
05.2015 - 05.2017
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
Received and processed customer orders for transportation services.
Effectively resolved complaints by working closely with customers.
Addressed questions, problems or requests for service or equipment.
Tracked all shipments using GPS technology in order to provide real-time updates.
Worked with routing specialists, route managers and service department to optimize routes.
Skills
Filing
Data Entry
Clerical Support
Office Administration
Invoice Processing
Microsoft Outlook
Database Administration
Multi-Line Phone Proficiency
Relationship Building
Coordination
Excel Spreadsheets
References
Sarah Palmbo | General Manager | 0413 837 0841
Teneille Le Gros | Logistics Manager | 0410 144 081