Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Corine Kriedeman

Brisbane,QLD

Summary

Industrious and results driven Centre / Operations Manager dedicated to keeping operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems.

Overview

16
16
years of professional experience

Work History

Centre Manager

Dexus
12.2022 - 03.2024
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
  • Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
  • Implemented cost-saving measures to reduce operational expenses while maintaining high-quality services for clients.
  • Prepared annual budgets with controls to prevent overages.

Operations Manager

Dexus / AMP Capital
03.2021 - 12.2022
  • Led and coordinated all operational aspects, including maintenance, security, cleaning and utilities, ensuring a safe and welcoming environment for shoppers.
  • Implemented streamlined operational procedures, resulting in a reduction in response time to maintenance requests.
  • Managed and delivered both operational and capital budgets in line with the Asset Plan.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Administration Manager

AMP Capital
10.2019 - 03.2021
  • Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
  • Effectively managed all accounts payable and receivable inline with Centre Budgets .

Centre Manager

AMP Capital / LJ Hooker Commercial
09.2016 - 12.2019

Centre Manager of MarketPlace Warner, the asset sold in 2017 to AMP Capital, I maintained my position as Centre Manager.


As the Centre Manager of this small neighbourhood Centre I managed all operational aspects, including the day to day and financial requirements.

Administration Assisant

LJ Hooker Commercial
09.2015 - 04.2016

This role was the first step in my career in shopping Centres.


Having a strong foundation of knoweldge and experience within the Commercial & Industrial arm, I accepted a role as an Administration Assistant in a Retail Shopping Centre at Burpengary.


Being a quick learner and demonstrating my ability

Commercial Property Manager

Mc Arthur & Associates
10.2014 - 09.2015
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.
  • Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
  • Developed emergency response plans for each managed property; coordinated drills regularly with tenants as part of risk-management protocol.
  • Created customized monthly reports detailing property performance metrics for owner review.
  • Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Commercial Property Manager

Ray White Commercial
05.2012 - 10.2014

During my tenure at Raywhite I was appointed Property Manager of the Moreton Bay Regional Council Portfolio.


  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.
  • Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
  • Developed emergency response plans for each managed property; coordinated drills regularly with tenants as part of risk-management protocol.
  • Created customized monthly reports detailing property performance metrics for owner review.
  • Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.



Residential Property Manager

Harcourts Real Estate
11.2011 - 05.2012
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.

Commercial Property Manager

Commercial Brisbane
07.2009 - 11.2011
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.
  • Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
  • Developed emergency response plans for each managed property; coordinated drills regularly with tenants as part of risk-management protocol.
  • Created customized monthly reports detailing property performance metrics for owner review.
  • Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Administration Assistant

Commercial Brisbane
11.2007 - 07.2009

In this role I effectively assisted the Commercial Property Manager where I very quickly discovered my passion for Commercial Property Management and within a short time was promoted to Property Manager role.

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
  • Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.

Education

Certificate IV in Project Management
Brisbane, QLD

Certificate I - III in Business Administration
Brisbane, QLD

Retail Property Advanced

Property Council Australia
Brisbane, QLD

Retail Valuation For Non-valuers

RICS
Brisbane, QLD

High School Diploma -

Bray Park State High School
Bray Park, QLD
11.2007

Skills

  • Operations Management
  • Staff Leadership
  • Interdepartmental Collaboration
  • Facility Management
  • Financial Reporting
  • Decision-Making
  • Relationship Building
  • Teamwork and Collaboration
  • Financial Management

Accomplishments

  • Developed and executed strategic plans to maintain market share of the main trade area, resulting in a 1% growth year on year.
  • Consistant delivery of less than 2% debt.
  • Delivered a $1.1m Aluminium Composite removal project.
  • Delivery of a $50K BMS upgrade project resulting in a 4 star energy rating from 0 zero stars.
  • Runner up for a Shopping Centre Australia Marketing award for the creation of "kids club" marketing initiative at MarketPlace Warner.
  • Runner up for an excellence in presentation award at the 2019 Property Council Award.


Timeline

Centre Manager

Dexus
12.2022 - 03.2024

Operations Manager

Dexus / AMP Capital
03.2021 - 12.2022

Administration Manager

AMP Capital
10.2019 - 03.2021

Centre Manager

AMP Capital / LJ Hooker Commercial
09.2016 - 12.2019

Administration Assisant

LJ Hooker Commercial
09.2015 - 04.2016

Commercial Property Manager

Mc Arthur & Associates
10.2014 - 09.2015

Commercial Property Manager

Ray White Commercial
05.2012 - 10.2014

Residential Property Manager

Harcourts Real Estate
11.2011 - 05.2012

Commercial Property Manager

Commercial Brisbane
07.2009 - 11.2011

Administration Assistant

Commercial Brisbane
11.2007 - 07.2009

Certificate IV in Project Management

Certificate I - III in Business Administration

Retail Property Advanced

Property Council Australia

Retail Valuation For Non-valuers

RICS

High School Diploma -

Bray Park State High School
Corine Kriedeman