Dynamic sales support professional known for strong organizational skills and dedication to customer service. Experienced in preparing essential documentation and coordinating client interactions, ready to leverage expertise to optimize sales processes and enhance client satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Support Specialist
Salt Property Real Estate
Newcaslte, New South Wales
05.2025 - Current
see previous listed experience for current roles and responsibilities relevant to this role
Sales Support Specialist
First National Newcastle City Real Estate
Newcastle , New South Wales
02.2016 - 05.2025
Assisted real estate sales agents with daily administrative and sales support activities
Prepared and managed property listings, brochures, presentations, and marketing materials
Coordinated property viewings, client meetings, and site visits
Maintained and updated systems, client databases, and sales records
Supported sales team in preparing offers, contracts, agreements, and documentation
Managed documentation compliance and ensured timely submission of required paperwork
Coordinated advertising activities across online property portals and social media platforms
Banking Customer Service Representative
Greater Building Society
Newcastle, New South Wales
01.1996 - 12.2005
Resolved customer complaints and issues with professionalism and care.
Collaborated with team members to enhance customer service strategies.
Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
Mentored junior team members and managed employee relationships.
Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
Class 2 Agent - Real Estate Licence - Real Estate
NSW Department of Fair Trading
New South Wales
10-2023
High School Diploma -
St Francis Xavier College
Hamilton, NSW
12-1993
Skills
Data management
Property marketing
Client coordination
Documentation compliance
Sales support
Customer relationship management
Certification
Class 2 Real Estate Licence - NSW Department of Fair Trading