Highly proactive manager with 7+ years of experience in team leadership in both the Hospitality and Medical Device industry.
Overview
12
12
years of professional experience
Work History
Senior Research and Development Engineer
Boston Scientific
07.2018 - 10.2023
Conducted engineering and detailed experimental tests to collect design data and assist in research work.
Worked with management to evaluate future projects and align with critical path schedule requirements.
Helped to evaluate new techniques and procedures for purposes of product development.
Solved complex problems in synthesis, formulation, processes, testing and root causes.
Restaurant Manager
1584 At The White Deer
07.2015 - 12.2017
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Assisted in development and implementation of new menus to offer variety and options to customers.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Developed and executed marketing initiatives to increase restaurant visibility
Science Teacher
Desmond College
09.2015 - 07.2016
Lead Teacher for Junior Certificate Science and Maths, and Leaving Certificate Biology, Chemistry and Maths.
Communicated with students and parents regarding academic progress, assignments, and behaviour.
Planned, prepared, and taught lesson plans, giving students individual support.
Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and facilitated participation in national science competitions.
Waitress
Peppers At The White Deer
06.2011 - 08.2015
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Master of Science - Biomedical Science
National University of Ireland
Galway, Ireland
11.2017
Bachelor of Science - Biological And Chemical Sciences
University of Limerick
Limerick, Ireland
08.2015
Skills
Customer Engagement
Staff Management
Recruitment
Operations Management
Recipes and Menu Planning
Complaint Resolution
Supervisory Skills
Point of Sale (POS) System Operation
Timeline
Senior Research and Development Engineer
Boston Scientific
07.2018 - 10.2023
Science Teacher
Desmond College
09.2015 - 07.2016
Restaurant Manager
1584 At The White Deer
07.2015 - 12.2017
Waitress
Peppers At The White Deer
06.2011 - 08.2015
Master of Science - Biomedical Science
National University of Ireland
Bachelor of Science - Biological And Chemical Sciences
University of Limerick
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