Cornelia Neacsu
Gold Coast
Summary
Experienced career development professional prepared to excel in
guiding individuals toward their employment goals. Strong focus on
team collaboration and achieving tangible results. Adept in
communication, coaching, and problem-solving. Known for adaptability and reliability in dynamic environments.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Care Manager
MyHomecare
5 2023 - Current
- Collaborated with Aged Care Providers and regulatory bodies to secure authorisation for necessary services, maximising patients' benefits coverage
- Utilised electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards
- Developed and implemented individualised care plans and coordinated necessary services to avail quality care for clients.
Program Facilitator
Blue Care
11.2020 - 03.2024
- Supported grieving clients by providing compassionate and empathetic counseling sessions
- Established trust and rapport with clients from diverse backgrounds, including age, race, religion, culture, and sexual orientation
- Conducted assessments of client needs, creating tailored interventions for optimal therapeutic outcomes.
Community Mentoring Coach
Mission Australia
12.2020 - 05.2023
- Championed diversity by fostering cultural understanding, acceptance, and appreciation within the community
- Provided crisis intervention when needed by connecting individuals with appropriate support services or professionals
- Monitored progress of participants in mentorship programs to ensure continued success and improvement.
Customer Service Representative
Aegis Employment Services
01.2012 - 01.2015
- Maintained thorough knowledge of industry trends and product offerings to provide accurate information to clients at all times
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
Education
Aged Care Management Practise -
Altura Education
Gold Coast, QLDGraduate Diploma - Psychological Science
Bond University
Gold Coast, QLDGraduate Diploma - Psychology
Monash University
Melbourne, VICBachelor of Arts - undefined
Eastern College
Wantirna, VICCertificate IV - Workplace Training And Assessment
Merinda College
Melbourne, VICSkills
Policy Adherence
Critical Thinking
Time management abilities
Employee evaluations
Career exploration
Vocational guidance
Resume development
Networking techniques
Certification
QLD Drivers License
Timeline
Community Mentoring Coach
Mission Australia
12.2020 - 05.2023
Program Facilitator
Blue Care
11.2020 - 03.2024
Customer Service Representative
Aegis Employment Services
01.2012 - 01.2015
Care Manager
MyHomecare
5 2023 - Current
Aged Care Management Practise -
Altura Education
Graduate Diploma - Psychological Science
Bond University
Graduate Diploma - Psychology
Monash University
Bachelor of Arts - undefined
Eastern College
Certificate IV - Workplace Training And Assessment
Merinda College