Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cornelia Neacsu

Gold Coast

Summary

Experienced career development professional prepared to excel in
guiding individuals toward their employment goals. Strong focus on
team collaboration and achieving tangible results. Adept in
communication, coaching, and problem-solving. Known for adaptability and reliability in dynamic environments.

Overview

13
13
years of professional experience
4
4
Certifications

Work History

Care Manager

MyHomecare
5 2023 - Current
  • Collaborated with Aged Care Providers and regulatory bodies to secure authorisation for necessary services, maximising patients' benefits coverage
  • Utilised electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards
  • Developed and implemented individualised care plans and coordinated necessary services to avail quality care for clients.

Program Facilitator

Blue Care
11.2020 - 03.2024
  • Supported grieving clients by providing compassionate and empathetic counseling sessions
  • Established trust and rapport with clients from diverse backgrounds, including age, race, religion, culture, and sexual orientation
  • Conducted assessments of client needs, creating tailored interventions for optimal therapeutic outcomes.

Community Mentoring Coach

Mission Australia
12.2020 - 05.2023
  • Championed diversity by fostering cultural understanding, acceptance, and appreciation within the community
  • Provided crisis intervention when needed by connecting individuals with appropriate support services or professionals
  • Monitored progress of participants in mentorship programs to ensure continued success and improvement.

Customer Service Representative

Aegis Employment Services
01.2012 - 01.2015
  • Maintained thorough knowledge of industry trends and product offerings to provide accurate information to clients at all times
  • Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.

Education

Aged Care Management Practise -

Altura Education
Gold Coast, QLD

Graduate Diploma - Psychological Science

Bond University
Gold Coast, QLD

Graduate Diploma - Psychology

Monash University
Melbourne, VIC

Bachelor of Arts - undefined

Eastern College
Wantirna, VIC

Certificate IV - Workplace Training And Assessment

Merinda College
Melbourne, VIC

Skills

Policy Adherence

undefined

Certification

QLD Drivers License

Timeline

Community Mentoring Coach

Mission Australia
12.2020 - 05.2023

Program Facilitator

Blue Care
11.2020 - 03.2024

Customer Service Representative

Aegis Employment Services
01.2012 - 01.2015

Care Manager

MyHomecare
5 2023 - Current

Aged Care Management Practise -

Altura Education

Graduate Diploma - Psychological Science

Bond University

Graduate Diploma - Psychology

Monash University

Bachelor of Arts - undefined

Eastern College

Certificate IV - Workplace Training And Assessment

Merinda College

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Cornelia Neacsu