Dynamic and dependable professional with a strong work ethic, experienced as Owner/Operator at CE & CJ Vluggen Carpet Cleaning. Proven track record in training staff and implementing efficient processes, enhancing customer satisfaction, and maintaining high standards of cleanliness. Skilled in equipment operation and hazardous materials handling, ensuring safety and quality in all tasks.
Work History
Owner/Operator
CE & CJ Vluggen Carpet Cleaning & Car Detailing
2009 - 2016
Managed daily operations for carpet cleaning / window cleaning and car detailing services.
Developed and implemented efficient scheduling processes to maximize service delivery.
Trained and mentored new staff on cleaning techniques, operation of equipment etc.
Implemented sustainable practices, utilized environmentally friendly cleaning products and adhered to all data safety requirements.
Obtained necessary permits, Police & Government Clearances as required.
Provided exceptional customer service, fostered strong client relationships, resulting in repeat business and positive referrals.
Trained and mentored staff on effective cleaning techniques and equipment usage to improve service quality.
Followed all company policies and procedures to deliver quality work.
Enhanced customer satisfaction with timely and accurate issue resolution.
Worked effectively within a busy Police Station & Government Offices environments, maintained privacy, respect & confidentiality whilst working in an office with strictly classified information/ criminals & clients.
Commercial Cleaner, School Cleaner & Event Cleaner
David Hill Cleaning Pty Ltd
1999 - 2007
Ensured adherence to safety protocols and high-quality standards.
Developed and implemented efficient cleaning schedules to optimize operational workflows.
Trained new staff on cleaning techniques, tools usage, and safety procedures.
Operated cleaning equipment, including vacuums, floor scrubbers and steam cleaners to achieve optimal results.
Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
Collaborated effectively with other team members to divide responsibilities and ensure comprehensive coverage of all assigned areas.
Used time management and efficient cleaning methods to meet deadlines.
Electroplater/ Process Worker/ Storeman
Hills Industries
1975 - 1999
Operated electroplating machinery to apply metal coatings on various substrates.
Ensured compliance with safety standards and operational protocols during electroplating processes.
Conducted routine maintenance on equipment to minimize downtime and enhance productivity.
Trained new staff on electroplating techniques, safety procedures, and equipment operation.
Assembly of wheelbarrows, clotheslines & other quality products. Coordinated with quality control teams to ensure all products met stringent standards before shipment to customers.
Managed hazardous waste, placing materials in appropriate containers for safe and secure disposal.
Oversaw quality control inspections to guarantee adherence to specifications and standards. Performed routine maintenance to keep various machines functioning properly and contacted supervisor when repairs were required.
Participated in professional development opportunities to stay current with industry trends, emerging technologies, and best practices within the electroplating field.
Obtained a forklift license & learned how to operate pallet jacks, enclosed stillages and other large equipment which was required to undertake my role as a Storeman. Operated machinery to meet production targets efficiently.
Maintained a clean and organized workspace, resulting in a safer environment for all employees.
Collaborated with team members to achieve daily production goals and consistently meet deadlines.
Maintained compliance with health, safety, and environment practices.
Professional Car Detailer at Car Wax Car Polish Detailing Products & Car Care SuppliesProfessional Car Detailer at Car Wax Car Polish Detailing Products & Car Care Supplies